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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,762 Reviews

1,762 Reviews of Rudy Luther Toyota - Service Center

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May 18, 2020

always on top of their game. I have done business with Rudy Luther Toyota for 8 years. They are an excellent dealership always focused on customer satisfaction. I used their conci More

by juancristiani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Vernon
May 20, 2020 -

Rudy Luther Toyota responded

Thank you! We're so glad it's been a smooth process for our customers. We appreciate your continued business!

May 18, 2020

I had to get a recall on my car, and with the pandemic, they did pick up and drop off service. My driver was Misha Supica and he was excellent! He was very timely, professional, and he cleaned my car after More

by Stephanie T
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Rudy Luther Toyota responded

Hi Stephanie! Misha is excellent, isn't he?! Thank you for your business, we're so glad we were able to help you with your service during this time. We look forward to seeing you again, stay healthy!

May 06, 2020

Complete and Convenient Service I just had service on my Toyota Highlander for a recall. The Touchless Pick Up and Drop Off is fabulous. The car arrived back home promptly, clean and More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Rudy Luther Toyota responded

We're glad to hear that you were able to take advantage of our no-contact services, Nancy! We love having you as our customer and are always happy to provide you with fabulous service (with a smile). We hope to see you again in the future. Take care!

May 05, 2020

Pickup/dropoff Service worked perfectly This service worked extremely well. Car was picked up. Maintenance was done. Paid online. Car was returned. Misha called to let me know he was on More

by tomcollins0209
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Rudy Luther Toyota responded

Hi Tom, thank you for your stellar review! It is our pleasure to keep your vehicle in tip-top shape. Reach out to us if there's anything else you need. Take care!

May 04, 2020

Wonderful service! Very grateful for the prompt and courteous assistance!! My car was picked up and returned to me in a single morning. All Covid 19 social distancing practices were carefully taken. More

by Kendrashukla
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Rudy Luther Toyota responded

Thank you, Kendra! We love having you as our customer and are happy that you were able to utilize our no-contact services for your visit. We hope to see you in the future. :)

May 03, 2020

This dealer has been great each time I visit! Occasional snafus with their scheduling in the service department, but when I do get service I feel like it’s done well and I’m informed about what my car needs More

by Kspence
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Rudy Luther Toyota responded

Thank you for the review and positive feedback! I'll be sure to pass along your suggestion about the pick-up/drop-off services for future visits. :)

May 02, 2020

Misha was great and took wonderful care of both of our cars in one day!!! Very professional and on time and very pleasant- would recommend for home service More

by R
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Rudy Luther Toyota responded

This is wonderful to hear! We're glad to know that Misha took great care of you with our new no-contact pick-up/drop-off services! Thanks for being a great customer. Have a great day!

May 01, 2020

Very rude attitude behavior and negative attitude towards customer, better avoid this dealership at any costs, he is specialized in making up stuff and marking higher costs More

by Spirit.varun
Recommend Dealer
No
Employees Worked With
Kong Yang
May 04, 2020 -

Rudy Luther Toyota responded

Hi Varun, we are sorry you were disappointed with your service experience. We have reviewed your case with those involved and while we believe we were trying to the best thing for you, we have reviewed your complaint to improve how we handle issues like yours. Thank you.

April 30, 2020

I am very satisfied with Misha’s services. He was very respectful and came on time. And delivered the vehicle in timely manner. He followed all disinfecting and social distancing protocols as well. I woul More

by G Chahal
Recommend Dealer
Yes
Employees Worked With
May 01, 2020 -

Rudy Luther Toyota responded

Hello! Thank you for the kind works and great feedback. We appreciate hearing from you. Thank you for your continued business, we look forward to seeing you again.

April 30, 2020

It was excellrnt from start to finish Misha was excellent in his service. He came on time, was careful about social distancing and wiping down the inside of my car. He had a smile and a More

by sandra.j.martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Rudy Luther Toyota responded

Thank you for choosing us during this time, Sandra! We appreciate your business and look forward to seeing you again!

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