Rudy Luther Toyota - Service Center
Golden Valley, MN
1,762 Reviews of Rudy Luther Toyota - Service Center
Exceeded my expectations We've always gone to Rudy Luther for our regular maintenance. The door-to-door service option was a lifesaver during this COVID era. The representat We've always gone to Rudy Luther for our regular maintenance. The door-to-door service option was a lifesaver during this COVID era. The representative, Misha Supica, did an outstanding job showing up promptly on time, exercising physical distancing with mask and cleaning kit, was very professional and returned my car washed and sanitized before returning the keys (after clorox wiping it down with his gloved hands). Very happy with this service from Rudy Luther. Our car advisor, Mia Mulville, at the service desk did an outstanding job and kept me informed of all my options. Thank you both! More
Great service everytime. Identified worn battery before it became a problem. Really appreciate the pickup service. The safety protocols made me feel much more comfortable with having my vehicle service it became a problem. Really appreciate the pickup service. The safety protocols made me feel much more comfortable with having my vehicle serviced as we have a high risk household. More
Excellent Service!! My 2012 Toyota RAV4 was picked up by Misha Supica and taken in for service to Rudy Luther Toyota. All I had to do was handover the keys! Kevin Rudi a My 2012 Toyota RAV4 was picked up by Misha Supica and taken in for service to Rudy Luther Toyota. All I had to do was handover the keys! Kevin Rudi at Toyota was my service manager and communicated with me and kept me informed as to the status of my vehicle. When the work was completed, I received my invoice and paid online. Misha returned my car to my driveway within 20 minutes of service completion and was very friendly and helpful. The oil change, tire rotation and complimentary car wash were all completed and he sanitized the interior of my vehicle AND my car keys before handing them back to me! Excellent service!! More
Right on time. Clear explanation of what he did. Disinfected my vehicle and provided excellent suggestions for future business. Very glad he was involved in mt service experience today. Disinfected my vehicle and provided excellent suggestions for future business. Very glad he was involved in mt service experience today. More
Awful Experience! Dealt with their parts manager Tony Awful Experience! Dealt with their parts manager Tony Thompson. Very disrespectful, unprofessional, unreliable, dishonest and rude person who's trie Awful Experience! Dealt with their parts manager Tony Thompson. Very disrespectful, unprofessional, unreliable, dishonest and rude person who's tried to cheat me! Instead of apologizing he closed my account, because he could not admit he f**ked up! More
My service was amazing and done in a timely manner! Misha was very nice and made sure my car was sanitized before handing over the keys. was very nice and made sure my car was sanitized before handing over the keys. More
The pickup and drop off service was fantastic today! Misha called ahead to give me estimates of pick up and drop off times and was right on time. He disinfected the high touch areas of my car and my key Misha called ahead to give me estimates of pick up and drop off times and was right on time. He disinfected the high touch areas of my car and my key fob before he returned the car. It was very convenient and very respectful of the COVID situation. More
These guys are the best - Starting with Jeremy, who helped me select new tires in the past year. I'd never had traction in the snow since getting my 07 Prius, and going through 4 sets of tires. This wi helped me select new tires in the past year. I'd never had traction in the snow since getting my 07 Prius, and going through 4 sets of tires. This winter, I was happy. Then this week, Kevin had his guys perform a 120K checkup, found a couple of bulbs to replace, along with the normal things in the inspection, and a linkage issue that's getting bad but could wait for another service. It wasn't a dangerous situation. The best part of the service day was when Misha arrived at 7:30 to pick up the car to take it to the dealership. It's covid-time, and he was wearing a mask. Better yet, when he returned the car to me this afternoon, he made sure to use several antibacterial wipes to clean off the steering wheel, dash, and other miscellaneous areas that had been touched during the service. That's great service! 10+ Thank you guys. Jules More
Service pick-up and delivery - Misha Supica Misha picked up my for service and returned it within 6 hours. He was careful to sanitize it inside and out before returning the keys to me. This serv Misha picked up my for service and returned it within 6 hours. He was careful to sanitize it inside and out before returning the keys to me. This service was valuable to me as a senior citizen staying at home during the COVID crisis. The car looks great. Thank you! More
Great car pick up, service and delivery Having the option for my car picked up and delivered back to my house once the servce was completed is extremely helpful for me as a senior citizen. Having the option for my car picked up and delivered back to my house once the servce was completed is extremely helpful for me as a senior citizen. Both Duane and Misha are an excellent team. Duane called prior to the scheduled pick up time to confirm the type of service I had requested. Misha also called to tell me when would be arriving to pick up my car . Misha is extremely professional and is a wonderful representative for Toyota. He is very customer oriented, friendly, and clearly has high standards for excellent service. COVID 19 CDC procedures for sanitizing my car, including keys were excellent. Duane also was very service oriented; repair needs were explained clearly, including cost. I hope Rudy Luther Toyota continues the car pick up and delivery service as an option beyond the COVID-19 experience. More