Rudy Luther Toyota

The place was very busy when I arrived for my scheduled oil change a few minutes late. Terry Johnson checked me in a after a very short wait and his follow-up at the conclusion was outstanding. This tea oil change a few minutes late. Terry Johnson checked me in a after a very short wait and his follow-up at the conclusion was outstanding. This team keep rasing the bar in terms of quality customer service. More

Made an evening appt for a recall but came in at noon. Added an oil change and both the oil change and the recall were done in 90 minutes. Appt setting was pleasant, greeter was good, service person had Added an oil change and both the oil change and the recall were done in 90 minutes. Appt setting was pleasant, greeter was good, service person had my paperwork in hand. Excellent experience. More

I have always been satisfied with the quality of work done at R.L. Toyota. This time was no exception. Your Customer Service and Friendliness ratings would have gone from 4 to 5 if a few (even one) of done at R.L. Toyota. This time was no exception. Your Customer Service and Friendliness ratings would have gone from 4 to 5 if a few (even one) of the 5 service writers would have made eye contact when I walked up to the counter. There were no other customers being helped, just service writers' noses stuck into their computers. More

My experience was very good. the shuttle drive that was suppose to take me never showed up so another driver, Misha took me and made sure he was the one to pick me up. suppose to take me never showed up so another driver, Misha took me and made sure he was the one to pick me up. More

Rudy Luther has alway's been very professional and courteous. T-BONE is certainly one of the best csr's in the market. I would recommend Rudy Luther to any one. courteous. T-BONE is certainly one of the best csr's in the market. I would recommend Rudy Luther to any one. More

I would like to commend Rudy Luther Toyota and their salesman Brian Gulbrandson for their handling of a non-warranted problem that showed up the day after purchase. I was extremely pleased that they too salesman Brian Gulbrandson for their handling of a non-warranted problem that showed up the day after purchase. I was extremely pleased that they took the time to listen to the problem and then have it repaired at no expense to me. I highly recommend Rudy Luther Toyota and their salesman Brian Gulbrandson to anyone interested in purchasing an automobile. More

Excellent experience, caring staff. They were fair with me. Made everything happen seamlessly. Todd was wonderful to work with. Cookies I received is a very classy touch! me. Made everything happen seamlessly. Todd was wonderful to work with. Cookies I received is a very classy touch! More

We are extremely impressed at how friendly and We are extremely impressed at how friendly and knowledgeable jodie was. We truly appreciate it and we would absolutely recommend rudy luther to our f We are extremely impressed at how friendly and knowledgeable jodie was. We truly appreciate it and we would absolutely recommend rudy luther to our friends and family. it has been the best car buying experience we have ever had! jodie went above and beyond to make sure the car was clean and to our liking and we truly appreciate it. We love the van that we bought and hope to do more business with rudy luther in the future! More

I've been dealing with Rudy Luther Toyota for over 20 years. The service department has serviced 4 different Toyota's over that period with very few concerns and always resolved any issues that I had. My years. The service department has serviced 4 different Toyota's over that period with very few concerns and always resolved any issues that I had. My recent purchase of a new Camry was also an excellent experience with Brian Gulbrandson taking care of me. I would recommend Rudy Luther Toyota to anyone looking for a new Toyota. -RonH More

I bought a new Toyota at this dealership and, after the sale was completed, they could care less about service. Four years later, I went in to look at new cars and no one even had the time to say hello to sale was completed, they could care less about service. Four years later, I went in to look at new cars and no one even had the time to say hello to me. I went to their Brooklyn Park location and the sales rep shut the door in my mom's face as we were going out to test drive cars. When I brought up problems with customer service, I was told there are always problems with cars. WOW! I understand there are problems, what I don't understand is your lack of desire to fix them or to keep a customer happy. Worst service ever! More