Rudy Luther Toyota

This is a very professional, efficient operation. They're patient with questions and take time to thoroughly explain things. The facility is very nice and they have a convenient shuttle service Mond They're patient with questions and take time to thoroughly explain things. The facility is very nice and they have a convenient shuttle service Monday - Friday. More

This was my first new car purchase and the people at Rudy Luther Toyota were awesome. I got a bit overwhelmed by the whole process, but the employees were very patience with me and walked me through the who Luther Toyota were awesome. I got a bit overwhelmed by the whole process, but the employees were very patience with me and walked me through the whole process, step by step, making sure I understood and was satisfied the whole time. I didn't have to haggle on price thanks to their "fair pricing", so I don't feel ripped off at all. I have faith that if something ever goes wrong with my car, or even just for regular maintenance, the people I worked with will do what ever they can to take care of me and make it right. I now have a new car and Rudy Luther Toyota has a new customer for life, which says something coming from a girl in a Chevy family. [= More

review should be done while at dealership, at least the option Car wash has left big bad hard water spots on new car each time makes for a poor quality take away from dealership if you offer a wash t option Car wash has left big bad hard water spots on new car each time makes for a poor quality take away from dealership if you offer a wash then make it a quality wash I will decline the wash in the future! More

Theo was a tremendous resource, after I learned my beloved Toyota Tundra was going to require a new transmission. I took my Tundra in for service and met Theo while I walked around the showroom. He beloved Toyota Tundra was going to require a new transmission. I took my Tundra in for service and met Theo while I walked around the showroom. He was understanding at the time that I was not interested in a new vehicle... a few hours later I went back to the sales department to speak with Theo as by this time I was truly in need of a new vehicle. He took the time to show me all the different options I wanted to see. We also ran finance options and I initially settled on a Camry. I choose a color with options not available at this dealer so they needed to do a trade through another dealer for what I was looking for. This took a couple of days so they provided me a free loaner (a Camry). Nothing against the Camry but I just came from a Tundra CrewMax so I decided I wanted to be higher up and into an SUV. I contacted Theo and told him and he stopped process on the dealer trade so I could see what they had available. We looked at a few Highlanders, again he was very gracious in spending time with me. I choose one I liked and ran the numbers and agreed to the finance terms. Chris was excellent and provided a clear understanding of the lease program (as this was the first lease I've done). It was an excellent experience at a dealer, the best of the 3 or 4 cars I've purchased from a dealer. More

Mr. Sonkin answered all of my questions even though I asked many of the questions multiple times. He seemed was knowledgeable, straightforward and helpful. He represents your dealership well. I enjoye asked many of the questions multiple times. He seemed was knowledgeable, straightforward and helpful. He represents your dealership well. I enjoyed working with him. More

Asked for speedy service due to an engine problem sign and a planned out of town trip. They took care of the problem quickly and efficiently so I was able to confidently take the trip. However, the su and a planned out of town trip. They took care of the problem quickly and efficiently so I was able to confidently take the trip. However, the survey conditions are a bit extreme, and if some E-mails from others result from this posting, I will be very unhappy and will probably move to another service organization. More

Excellent Service, would use again. Have never had an issue with the service department. They always deliver what is promised. They are reasonably priced and convenient for me to use. issue with the service department. They always deliver what is promised. They are reasonably priced and convenient for me to use. More

It was refreshing to see that Toyota has upgraded the Camry to make it a strong competitor to the newer domestics (Kia and Hyundai) and the old domestics (Ford, GM). Rudy Luther represents this exciting Camry to make it a strong competitor to the newer domestics (Kia and Hyundai) and the old domestics (Ford, GM). Rudy Luther represents this exciting product line with professionalism and service. It's a different experience to buy from Rudy Luther, I'd recommend them to anyone. More

This was my first service visit to Rudy Luther Toyota in Wayzata, MN. I purchased a 2006 certified Sienna Limited there in March and it had a one year warranty. I had a problem develop where I could not r Wayzata, MN. I purchased a 2006 certified Sienna Limited there in March and it had a one year warranty. I had a problem develop where I could not raise the 3rd row seat (powered) and brought it there thinking there might be something simple to do that I didn't know about and that the manual didn't cover. There was nothing simple, so I made a service appointment. When I brought the van back for service, they provided a loaner car for me so I wouldn't have to wait there for an indeterminate period of time. This was covered under the warranty as well. When they discovered the repair would require ordering a part, the gave me a call and I brought the loaner back to get my van until the part came in. They said it would probably come in on a particular date, but to wait for them to phone me so I would be sure it was there. It did come in on that date, I got the call and repeated the process, getting another loaner to use for the day. They were able to repair it in one day, so I drove back and made the exchange again in the evening. I was very impressed with the courtesy everyone showed me, the knowledge of the service people and their eagerness to help me, answer any questions or be of service. The customer waiting area always has fresh coffee and cookies, newspapers and TV to make any stay there more enjoyable. It is a well designed facility with a large service area ( I counted 38 lifts ), so they can handle a lot of cars. Every customer's car gets a free wash apparently each time you bring it in--another example of taking the extra step. I am retired, so my time is more flexible, so getting there during the day (about 21 miles from my home) wasn't a hardship. Were I still working, I would be doing it in the evening and coming back the next evening, so the loaner cars they offer are a significant convenience. I have not been a fan of dealer service areas in the past due to some unfortunate deceptions I've encountered. But this is one place I would not hesitate to use again in the future. More

I had an extremely positive experience while leasing with this dealer. Boris answered all of my questions and was very helpful in explaining each step of the process in order for me to understand how the lea this dealer. Boris answered all of my questions and was very helpful in explaining each step of the process in order for me to understand how the leasing worked as it was my first time leasing a vehicle. Stacey was also very helpful with the financing side of things. Overall, it was a great experience and I will definitely consider doing business through them in the future. More