Rudy Luther Toyota

4 months, 5 appts, $1000 until ($1800)timing chain diagnosis I started going to Rudy Luther's because my check engine light was on and I moved close to the dealership. Visit one: I need a new cam gear ($700). Vi I started going to Rudy Luther's because my check engine light was on and I moved close to the dealership. Visit one: I need a new cam gear ($700). Visit 2: Fix and payment, then light comes back on. Visit 3: Return visit, not sure---light not on for them. Visit 4: I need a new oil control valve switch--repair=$260. Visit 5: Check engine light back on review again. They report that I have a stretched timing chain, but it's so unusual an unexpected that they've only seen it once, but Toyota Inc. should cover under its Goodwill program for a 2007 Camry as the chain SHOULD LAST THE LIFE OF THE CAR. (The car has 145,000 miles on it.) Multiple calls to the headquarters and the dealership result in no coverage for the timing chain and a credit ONLY for the switch and original diagnostic, plus a charge for $1800 for the chain repair should I chose to fix it there. I'm so very disappointed in Toyota and the dealership that I won't buy another Camry again. The people are very polite and the service area nice, but I don't have confidence in their ability to diagnose a problem on a Toyota or their willingness to stand behind their vehicles. More

Excellent. Speedy. Friendly! Came in and got helped right away and left happy with a new vehicle! 100% would recommend! Tony was absolutely excellent as was Katie! Thank you! Came in and got helped right away and left happy with a new vehicle! 100% would recommend! Tony was absolutely excellent as was Katie! Thank you! More

Great experience! Very efficient. Had the car ready/waiting for me when I got there. Helped me take it for a longer than typical test ride to pick up the rest of my f Very efficient. Had the car ready/waiting for me when I got there. Helped me take it for a longer than typical test ride to pick up the rest of my family. Decisions came fast, pricing was honest and up front. Entire process, in and out, was great! More

Very good customer service Eric helped my husband and me recently buy a camry hybrid (which we are still in love with weeks later). Eric was very understanding of our family sch Eric helped my husband and me recently buy a camry hybrid (which we are still in love with weeks later). Eric was very understanding of our family schedule and did everything he could to get us on our way as quickly as possible. And the entire staff was very understanding about my 7 yo daughter running around the place like a crazy person while we waited (kids are not into buying cars. Go figure...). Overall a great experience and we'd highly recommend buying from here. More

Nettie We already have had Toyota products and did not hesitate to once again look here first! We came looking for one car and found our interests lay elsewh We already have had Toyota products and did not hesitate to once again look here first! We came looking for one car and found our interests lay elsewhere and Nettie helped every step of the way! She help us set up phones,Scout, & Sirius channels. She also made sure our first oil change was made and all kinds of perks that come with being a Toyota owner! More

Great service and expertise Juri did a fabulous job ordering our new Prius Prime, communicating on a regular basis about timing of delivery, and then explaining all the great fea Juri did a fabulous job ordering our new Prius Prime, communicating on a regular basis about timing of delivery, and then explaining all the great features of the car when we picked it up. Also no pressure to buy extended warranties from the business manager, which we appreciated. More

Purchase Vehicle We recently purchased a 2017 Toyota 4Runner. This was the best experience I've had in purchasing a new vehicle. Juri Loginov was great to work with. We recently purchased a 2017 Toyota 4Runner. This was the best experience I've had in purchasing a new vehicle. Juri Loginov was great to work with. He found the vehicle that I was looking for and the vehicle has what I wanted. More

Easiest car buying experience I've ever had!! And by that I mean there was no high pressure to buy a car. The associate I worked with (Nannette Jubie) was one of the most comfortable person I've And by that I mean there was no high pressure to buy a car. The associate I worked with (Nannette Jubie) was one of the most comfortable person I've had the pleasure to work with. She was knowledgeable, homest, patient and "authentic." She also knew I had a limited amount of time in which to purchase a vehicle, but didn't rush me to make a purchase. But didn't play the "game of having me sit in office while she spoke to manager." I told her what I wanted and needed in a car. Don't believe I mentioned exact budget, and yet she seemed to intuitively know what I could afford. She also did not play the game of "how much can you pay a month". We found car I liked, briefly negotiated price and a few options and that was it. Done deal. I should add how respectful she was and state that I had been to 2 (two) other Toyota dealerships who barely gave me "the time of day". Was it because I was single woman? I don't know. I should also state how quickly and respectfully the financial person was to deal with. Great dealership. Restored my respect for car sales people More

New Highlander,Great Experience! Lots of fun buying our new Highlander. It took a little while to find just what we wanted, but Billy D. and Rudy Luther came through for us. Billy D Lots of fun buying our new Highlander. It took a little while to find just what we wanted, but Billy D. and Rudy Luther came through for us. Billy D. was excellent at explaining all the many, many, new features on the car, and helped set up the phone synch for us before we left. For buyers with technology limitations, he was very patient and helpful explaining details. He understands what he sells very well. Very personable gentleman. Kristin in finance was also very pleasant to work with, and explained details and our options very well. We enjoyed working with her as well. More

Purchasing our New Sienna Buying a new car isn't an easy decision! But Billy was patient with us throughout the entire process and made sure we were taken care of. He explained Buying a new car isn't an easy decision! But Billy was patient with us throughout the entire process and made sure we were taken care of. He explained things in detail and took the time to walk us through all of the features, making it clear that we could reach out to him anytime in the future if we had questions. We appreciate the time he spent with us and look forward to using our new vehicle with our growing family! More