Rudy Luther Toyota

Great service by Jeremy Hassler. Always happy with the sales and the service - and the cars! Smooth and easy way to get car serviced from start to finish. by Jeremy Hassler. Always happy with the sales and the service - and the cars! Smooth and easy way to get car serviced from start to finish. More

Excellent service! I have a 14 yr old Toyota and always feel I get the same level of service as someone with a much newer and more expensive model. Everyone was very pat I have a 14 yr old Toyota and always feel I get the same level of service as someone with a much newer and more expensive model. Everyone was very patient and thoroughly investigated an issue that was difficult to re-create and diagnose. I never feel like they "fix" something just to make more money. I have been going there for over 20years. More

Wonderful! Just amazing knowledge and timely service! Tony was able to inform me of all the features and helped me find the perfect car for me! Just amazing knowledge and timely service! Tony was able to inform me of all the features and helped me find the perfect car for me! More

1794 Purchase Very satisfied. Was happy with the purchase process. Like the no haggle and non pushy atmosphere. Everyone seemed to bend over backwards to meet our n Very satisfied. Was happy with the purchase process. Like the no haggle and non pushy atmosphere. Everyone seemed to bend over backwards to meet our needs. More

Good job. quick and efficient - car ready in the promised time. Waiting room was clean and snacks were available. Also time to look at what Toyota is producin quick and efficient - car ready in the promised time. Waiting room was clean and snacks were available. Also time to look at what Toyota is producing this year. I still like my 2014 and am not looking to change. More

Great Job Michael!!! From the moment I walked in the door to the day I drove away in my new Camry Michael's service was top notch! Highly recommended. From the moment I walked in the door to the day I drove away in my new Camry Michael's service was top notch! Highly recommended. More

Great Service Experience My first time going to this dealership for service. VERY pleased and impressed with friendly and fast service. I will certainly continue doing busin My first time going to this dealership for service. VERY pleased and impressed with friendly and fast service. I will certainly continue doing business here! More

Service sucks! I have bought 4 Toyota vehicles from this dealer. However, after many bad service experiences, I have finally decided to say good bye to this dealersh I have bought 4 Toyota vehicles from this dealer. However, after many bad service experiences, I have finally decided to say good bye to this dealership. Many service people have an air of arrogance and they seem to think their customers are uneducated, ignorant beings. They don't like questions, specially if you challenge or ask them to logically explain their judgment. Here are some of my experiences: 1. I took my Toyota Sienna van that I previously owned with a problem in the GPS unit. It would not connect via blue tooth to my phone. The service guy first said, "something wrong with your phone." I explained that I tried other phones but they didn't work either. He said, "well then other phones must not having blue tooth capability." That was hilarious. Finally, at my insistence, they tried one of their phones and admitted it was defective. Fortunately, I had an extended warranty that covered the unit replacement. 2. The same van had a heating problem. The heater started working after I drive about 18 miles (to work). When I explained this to the service guy, he said, "Well you don't expect me to drive your car for 18 miles, do you?" I leave it to you to decide what I should call such a person. They kept the car for a while, never diagnosed the problem. Soon afterward, I did sell the van. 3. My 2016 Toyota Higlander had a break problem (vibrating during braking) due to defective rotors. It was terrible when I was going down hill. The vehicle was still under warranty (25,000 miles) and the service person said, OK we will machine the rotors and put them back. I requested that the vehicle being such a new one, they should consider replacing the rotors because it is likely the rotors have some kind of a problem. I didn't want to spend for replacing them again after 36,000-mile warranty. He cut me off, just said, "Don't worry there won't be any problems." 4. However, I must say if you go for a service, they are really nice. If you go to them with a repair, good luck. I have had wonderful experiences with the sales staff. Anyway, I have decided never to go there again. More

New Vehicle Purchase Excellent overall experience which is why we came back after purchasing our other vehicle there about six years ago. Everyone we dealt with was pleasa Excellent overall experience which is why we came back after purchasing our other vehicle there about six years ago. Everyone we dealt with was pleasant, professional, and not 'pushy'. Our salesperson was able to answer all our questions and helpful in finding what we wanted. We are very satisfied with our purchase as well as the whole process. More

Happy buyer Great service. No hassle buying. Fast paper work. Accept credit card payment. Nice I gathered lots of points. Will come back in the future. Kris Fo Great service. No hassle buying. Fast paper work. Accept credit card payment. Nice I gathered lots of points. Will come back in the future. Kris Fox helped us. More