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Rudolph Volkswagen of El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.4
221 Reviews
Call Dealership (915) 845-8500

5505 S Desert Blvd

El Paso, TX

79932

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Showing 221 reviews

April 29, 2024

Everyone was súper friendly and nice to me and my family good communication and patience More

by Paola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Alex Tarin, Victor Guerrero
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Apr 29, 2024 -

Rudolph Volkswagen of El Paso responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Volkswagen of El Paso! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 27, 2024

I paid for my brake pads and a separate part for my atlas at least 2 weeks ago and have yet to hear back. More

by marmaldomd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Tinajero
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May 02, 2024 -

Rudolph Volkswagen of El Paso responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 18, 2024

Fast friendly service, keeps me informed at all times and updates frequently, efficient, great job More

by robocana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Apr 21, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 13, 2024

Armando is a man of his word. 3rd vehicle bought from him. Such a gentleman. More

by cody.thornburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Armando Raynal
Report | Print
Apr 14, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you, Cody, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Armando and our team, and we look forward to working with you again. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 10, 2024

Great experience in general, Frankie was very knowledgeable and provided all the right information, he clarified all doubts and my purchase was great! More

by fabian_721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Tarin
Report | Print
Apr 11, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Frankie! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 09, 2024

I believe that the dealer should be more proactive on helping customers to get a car loan if they anticipate that the service is going to take more than 24 hours. More

by ANAMARROYAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero
Report | Print
Apr 10, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 07, 2024

Very nice and attentive people. They were very patient and responsive of all our questions. More

by maeljau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Gustavo Guerrero
Report | Print
Apr 07, 2024 -

Rudolph Volkswagen of El Paso responded

Thanks for sharing about your experience with Rudolph Volkswagen of El Paso. We appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 03, 2024

It,s a Goodyear agency that has diferente cars to sell And very Goodyear prices More

by JOSEALFREDOLOPEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl
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Apr 04, 2024 -

Rudolph Volkswagen of El Paso responded

Jose, Thanks for sharing your thoughts about your experience with Rudolph Volkswagen of El Paso. We appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

March 24, 2024

Relied on VW's workmanship & teams expertise to care for our vehicle. Feel safer out on the road with a good working car. More

by mbecerra915
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Desiree Lara
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Mar 25, 2024 -

Rudolph Volkswagen of El Paso responded

Thanks for sharing about your experience with Rudolph Volkswagen of El Paso. Desiree and our team appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

March 23, 2024

Great experience got my oil change in efficient time. Great experience, got my oil change, efficient time and also lunch More

by msfstitt1114
Recommend Dealer
Yes
Employees Worked With
Amber
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Mar 25, 2024 -

Rudolph Volkswagen of El Paso responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Carlyle Meeks Service Director Carlylem@rudolphcars.com

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