Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rudolph Volkswagen of El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.4
221 Reviews
Call Dealership (915) 845-8500

5505 S Desert Blvd

El Paso, TX

79932

Directions

By Type

Showing 221 reviews

October 12, 2024

Very attentive personnel. They completed the service on time. I feel secure driving my car. More

by PAULAECLAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Oct 14, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Volkswagen of El Paso. Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 11, 2024

Good service all round. Dealership was very nice and welcoming. Vendors all had very good service. More

by Zulma Guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto Ceballos , Desiree Lara
Report | Print
Oct 11, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 10, 2024

The work was completed quickly and we were informed about some concerns that needed to be addressed at a later date. More

by JKUNCEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Ryland, Carlos Tinajero, Lorena Carillo, Joe Maynez, Bianca Emler
Report | Print
Oct 11, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 10, 2024

Very attentive and courteous. She greated my family and me with a smile. And was fast to have my service done. More

by HR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Oct 11, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Volkswagen of El Paso. Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 10, 2024

Very professional and courteous. Does explain well. Good customerservice. Does call when completed and does extra if vehicle has recall. More

by Adrian.Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Oct 11, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your kind words, Adrian, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 10, 2024

Great customer service. Always great communication and always willing to help. Keep it up team! More

by anhernandez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Ryland
Report | Print
Oct 11, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Volkswagen of El Paso! Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 10, 2024

Desiree is a very professional, kind and mindful employee please recognize her hard work. Thank you. More

by aslozano
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Oct 11, 2024 -

Rudolph Volkswagen of El Paso responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desiree met your expectations. Thank you for choosing Rudolph Volkswagen of El Paso, we look forward to having you as a valued customer for many years to come! Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 09, 2024

I have always used this dealership ever since I bought my car. They are fast friendly and couteous- something I really appreciate ! It is good to know that they have my back with my car care needs, as I trav More

by EVAJL0362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will really miss Carlos!!!!, Desiree Lara, Amber Ryland, Carlos Tinajero, Bianca Emler
Report | Print
Oct 09, 2024 -

Rudolph Volkswagen of El Paso responded

Thanks for sharing your thoughts about your experience with Rudolph Volkswagen of El Paso. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 08, 2024

Took care of initial problem plus recall item since part was available. Did not question using original warranty to do the repair. Able to get a loaner for me. More

by SJSDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Oct 09, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 08, 2024

Great costumer service! Love that they have toys to keep kids entertained while waiting for the oil change service. More

by DMARQUEZ8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Oct 09, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

1
...
3
4
5
...
23