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Rudolph Volkswagen of El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.4
253 Reviews
Call Dealership (915) 845-8500

5505 S Desert Blvd

El Paso, TX

79932

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Showing 253 reviews

December 18, 2024

Very pleased with the visit today. My vehicle was ready faster than what they had estimated. More

by Humberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Dec 18, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carlyle Meeks Service Director Carlylem@rudolphcars.com

December 17, 2024

The staff were friendly, helpful, and the service I received was fast, efficient and professional. More

by Cereceres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Dec 17, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Volkswagen of El Paso. We look forward to having you as one of our valued customers for many more years to come! Carlyle Meeks Service Director Carlylem@rudolphcars.com

December 17, 2024

No real customer service. Total indifference, no communication skills whatsoever. I have been coming to the dealership since I purchased my vehicle and had been happy with the More

by anaenunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Dec 18, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Volkswagen of El Paso. Carlyle Meeks Service Director Carlylem@rudolphcars.com

December 15, 2024

They are very efficient, kind, knowledgeable and gets the job done. I am very happy with my purchase so far. More

by bowman898
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Alex Tarin, Armando Raynal
Report | Print
Dec 16, 2024 -

Rudolph Volkswagen of El Paso responded

Thanks for sharing about your experience with Rudolph Volkswagen of El Paso. We appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 13, 2024

They are very welcoming people and very attentive to one’s interest. It was a great experience More

by jfsalazar15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Armando Raynal
Report | Print
Dec 14, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for choosing Rudolph Volkswagen of El Paso. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 07, 2024

Both Mr. Raynal and Mr. Tarin provided us with great customer service. Ghey bith know what it takes to sell a vehicle. Great job! More

by mgrealtyep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Armando Raynal
Report | Print
Dec 09, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Volkswagen of El Paso. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 05, 2024

I have been coming to the dealership ever since I purchased my vehicle. The staff is always professional, and service is performed in a timely manner. More

by eva.wooden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Dec 07, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you, Eva, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carlyle Meeks Service Director Carlylem@rudolphcars.com

December 04, 2024

Luis provided great customer service and had great knowledge about the VW brand. Assisted us in finding the right vehicle that met all of our needs. Great experience More

by prat.eduardo2
Recommend Dealer
Yes
Employees Worked With
Luis Ozaeta, Alex Tarin
Report | Print
Dec 07, 2024 -

Rudolph Volkswagen of El Paso responded

It's great to hear that Luis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Volkswagen of El Paso! Carlyle Meeks Service Director Carlylem@rudolphcars.com

December 01, 2024

I had a great experience at Rudolph VW. Staff was attentive, professional, kind and they worked very hard to assure that I got exactly what I was looking for. I highly recommend them More

by ckilgoree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Alex Tarin, Melanie Gabaldon, Humberto Ceballos , Victor Guerrero
Report | Print
Dec 02, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 01, 2024

Desiree was very kind, helpful, informative and attentive that’s why I go to that dealer to do the services for my vehicle because of how Desiree takes care of me. More

by Angel Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Carlos Tinajero
Report | Print
Dec 02, 2024 -

Rudolph Volkswagen of El Paso responded

It's great to hear that we were able to help you out, Angel. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Volkswagen of El Paso! Carlyle Meeks Service Director Carlylem@rudolphcars.com

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