Rudolph Volkswagen of El Paso

Armando and Victor were both great at navigating the process. Melanie explained everything clearly to me and was great help. process. Melanie explained everything clearly to me and was great help. More

She responds to customers very kindly and professionally. However, I hope the long waiting time after the service request can be improved. However, I hope the long waiting time after the service request can be improved. More

I am very happy with Mr. Carlos Tinajero. I bought an almost new VW Jetta which had a problem in the beginning. Mr. Tinajero took care of it and Mr. John from Service checked Carlos Tinajero. I bought an almost new VW Jetta which had a problem in the beginning. Mr. Tinajero took care of it and Mr. John from Service checked it out and fixed it. Since then, the car runs perfectly. Thank you! More

Everything went well. The advisor, Desiree, kept me up to date with text messages and my vehicle was completed ahead of promised time. Thank you! The advisor, Desiree, kept me up to date with text messages and my vehicle was completed ahead of promised time. Thank you! More

This dealership lies to get the sale and the service department is just as bad. department is just as bad. More

I had a not so favorable experience the first day I went . The only reason I returned it is because the sales person Jose Ayala went above and beyond to make sure I had a very favorable and good experience. . The only reason I returned it is because the sales person Jose Ayala went above and beyond to make sure I had a very favorable and good experience. the only other issue I have Is it it hasn’t been even a week with my new car, and I had to take it to service because there was something wrong with the door. Now they’re telling me that they might keep my car For several days. It is a huge inconvenience that after getting a new car now, I have to be without it and it’s a bit disappointing The slow turnaround in order to fix the door of a brand new car More

Excellent customer service, detailed explanation and dedication to needs of customer. He spend patiently enough time for us to be comfortable. dedication to needs of customer. He spend patiently enough time for us to be comfortable. More

You have a wonderful customer service. The only thing is the wait time it takes The only thing is the wait time it takes More

Great service, friendly and knowledgeable staff . Always wiling to go above and beyond. Always a great visit Always wiling to go above and beyond. Always a great visit More

The service techs seem good. However, getting a hold of Carlos or getting him to return your call is extremely difficult. However, getting a hold of Carlos or getting him to return your call is extremely difficult. More