Rudolph Volkswagen of El Paso
El Paso, TX
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No stars kemp my vehicle for 4 days for a tire and didn't even have a loaner vehicle i could use while my vehicle was in the shop kept getting transfer to deferent people over the phone and still did not get even have a loaner vehicle i could use while my vehicle was in the shop kept getting transfer to deferent people over the phone and still did not get helped poor service!!!!! More
Carlos and everyone (including John the Technician that I always request) are so helpful all the time! always request) are so helpful all the time! More
Horrible service. Took them about a month to diagnose my vehicle and waited another six for it to actually get fixed. Carlos was very rude and disrespectful to my self Took them about a month to diagnose my vehicle and waited another six for it to actually get fixed. Carlos was very rude and disrespectful to my self and my partner. Sold my car the very next day after it was fixed just to never have to deal with vw and that dealership again. More
This dealership was wonderful. From the moment we arrived we were treated with the most respect and all the staff were very kind and generous. We are thankful for all Jose’s help f From the moment we arrived we were treated with the most respect and all the staff were very kind and generous. We are thankful for all Jose’s help finding the perfect vehicle for our family and baby on the way! We are definitely recommending this dealership to our family and friends. More