Rudolph Volkswagen of El Paso

All the staff was friendly and efficient service. They clarify my questions and help me all the time. They clarify my questions and help me all the time. More

Rudolph VW worked on getting me a lower rate and payment. The signing was easy and straightforward. All the people I spoke with were quick to help and provided excellent customer service. They also gave me t The signing was easy and straightforward. All the people I spoke with were quick to help and provided excellent customer service. They also gave me top dollar on my trade-in. I highly recommend Rudolph! More

Friendly, courteous staff; knowledgeable. Take the time to listen and provide feedback and recommendations based on expertise. Take the time to listen and provide feedback and recommendations based on expertise. More

Awesome service after the sale. I do think their putting very over priced extras on the vehicle before purchas is repressive. Really? 500 for a plastic floor mat? Let the burner be I do think their putting very over priced extras on the vehicle before purchas is repressive. Really? 500 for a plastic floor mat? Let the burner beware. And seriously undercuting trade in value at the same time. One or the other, but not both. Come on, you make great profit on the VW branding. You don't need to be so greedy. More

Professional staff and service that's why I always come back! I highly recommend this team:) back! I highly recommend this team:) More

We ask if we can see another suv, and they told us no, that there was no more in the back, that day later one of our friends went and she told us that there a lot of more sub in the back. We were hoping t that there was no more in the back, that day later one of our friends went and she told us that there a lot of more sub in the back. We were hoping to buy the same suv in another color. Thank you Paola Rodriguez More

In general I had received good service until I took my Taos in for the 30,000 miles service, they informed me that they had to replace the rear brakes. I was surprised since I have never had to make that Taos in for the 30,000 miles service, they informed me that they had to replace the rear brakes. I was surprised since I have never had to make that expense in any of my previous vehicles with only 30,000 miles, I asked why they had not informed me of the problem in the service of the 20,000 miles who surely already knew about the problem to which the employee replied that was why they gave me the report that I should have seen it. it seemed to me a rude way of answering since I didn’t know how to interpret the the numbers in that report I researched on the internet and I realized that all the 2022 Taos had this problem. I asked if VW could cover it and the employee told me that he didn’t earn enough to pay my bill, which would amount to a little over $600 dll. I thought it was disrespectful since I didn’t ask him to pay it for me, but rather the VW company. More

Thank you all for all the help and being so patient with all my questions! all my questions! More

Excellent customer service in all departments. Everybody was very courteous and they answered all my questions. Everybody was very courteous and they answered all my questions. More

Very responsive and reliable service, available on time found my solution in a timely manner found my solution in a timely manner More