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Rudolph Volkswagen of El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.4
253 Reviews
Call Dealership (915) 845-8500

5505 S Desert Blvd

El Paso, TX

79932

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Showing 253 reviews

January 11, 2025

Quick, efficient, friendly service! No hassles, just took my vehicle right away, even though I was returning to correct a previous service, they accommodated to my needs. More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Ryland
Report | Print
Jan 13, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you, Gabriel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Volkswagen of El Paso. We look forward to having you as one of our valued customers for many more years to come! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 09, 2025

Good experience, even got a 50% happy hour discount on oil change i didn't knew about it More

by eduardoguerrav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Jan 10, 2025 -

Rudolph Volkswagen of El Paso responded

Eduardo, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Volkswagen of El Paso to be a positive one. Please don't hesitate to reach out if you need anything else. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 07, 2025

Good experience buying our car, excellent attention from Armando and Alex explaining all options and advantages of the car and deal. More

by jnakid
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Armando Raynal
Report | Print
Jan 08, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your kind words for Armando and Alex, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 03, 2025

Great service excellent shuttle service every body is friendly I would definitely recommend Rudolph VW More

by JUANALANIZ27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Aguilar, Victor Rocha, Alex Tarin, Destiny Valdez, Desiree Lara, Carlos Tinajero
Report | Print
Jan 03, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you so much, Juan, for your kind words, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 02, 2025

Very friendly and helpful in the service department, especially Amber & Desiree. Thank you for being so attentive More

by mecastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Amber Ryland
Report | Print
Jan 02, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you for your business and this service review. We're happy to hear Amber, Desriee, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 02, 2025

Very fast and friendly service. I appreciated the appoint time. Thank you for your attention to detail. More

by edramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Jan 02, 2025 -

Rudolph Volkswagen of El Paso responded

Ed, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Volkswagen of El Paso! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 02, 2025

I had an excellent experience with Desiree. She went above and beyond to address all my vehicle concerns with professionalism and care. She provided clear explanations for each step and ensured More

by Andrea Feliu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Garcia , Armando Raynal, Desiree Lara, Amber Ryland
Report | Print
Jan 02, 2025 -

Rudolph Volkswagen of El Paso responded

Andrea, Thank you for choosing Rudolph Volkswagen of El Paso. Your feedback and rating mean a lot to us. We're glad Desiree and our team were able to help, and we hope to see you again! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 01, 2025

My car is still making the noise and the engine light is on again, nothing was fixed More

by indira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Desiree Lara
Report | Print
Jan 05, 2025 -

Rudolph Volkswagen of El Paso responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Carlyle Meeks Service Director Carlylem@rudolphcars.com

December 22, 2024

Wow the attention given to us was totally superb. Thank you for all the help More

by MARY_BERMUDEZ25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Brian Lane
Report | Print
Dec 23, 2024 -

Rudolph Volkswagen of El Paso responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Volkswagen of El Paso! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 21, 2024

All Mr Lane did was have me sign a few pprs. He was courteous. Tammy Jacobs, my sales person from Rudolph Chevy was the rock star here! More

by francesca_tb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Jacobs, Rudolph Chevrolet was my sales person., Brian Lane
Report | Print
Dec 23, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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