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Rudolph Volkswagen of El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.4
285 Reviews
Call Dealership (915) 845-8500

5505 S Desert Blvd

El Paso, TX

79932

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Showing 285 reviews

January 14, 2024

The Staff Was Helpful And Stayed Late To Ensure I Left In The Vehicle I Wanted. More

by TORREY524
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Lam Nguyen
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Jan 14, 2024 -

Rudolph Volkswagen of El Paso responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rudolph Volkswagen of El Paso, we look forward to having you as one of our valued customers for many more years to come! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 14, 2024

Very good customer service The staff is very friendly and the service is very satisfactory, I would recommend it. More

by Hcebamor
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Victor Rocha
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January 14, 2024

It was good , they gave me the attention even though I didn't have an appointment More

by LAMALIA806
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero, Carlos Tinajero
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Jan 14, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 14, 2024

Always excellent Friendly and thorough Work is always done in a timely manner and car is clean when picked up More

by elaine.r.vasquez
Recommend Dealer
Yes
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Jan 14, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for choosing Rudolph Volkswagen of El Paso. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 14, 2024

The service technician assisted me in getting my vehicle serviced fast and efficiently. The service was fast More

by rafael.caraveo
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Desiree Lara
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Jan 14, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 13, 2024

It was pleasant was told was needed and since I was on my way to work. They changed my tire. They put the spare tire. Off to work . Got there on time. Went back next day . Tire was ready . Put on time. To be More

by pattyvelaz1968
Recommend Dealer
Yes
Employees Worked With
Bianca Emler, Bianca Emler
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Jan 14, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you, Patty, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 13, 2024

Armando was great! The process the whole team used seemed very well laid out if a bit rushed. I will definitely consider my next purchase w/ Rudolph More

by Rigutierrez5
Recommend Dealer
Yes
Employees Worked With
Nicole Gabaldon, Nicole Gabaldon
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Jan 14, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Armando and our team, and we look forward to working with you again. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 13, 2024

Rudolph VW service advisors always take the extra time to educate the client. They describe the issue and then the procedure necessary to remedy the issue. They also maintain a comprehensive history of the m More

by jgbretting
Recommend Dealer
Yes
Employees Worked With
Amber
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Jan 13, 2024 -

jgbretting responded

I have enjoyed positive experiences with Rudolph VW service. The service advisors always describe in detail the maintenance activities necessary to keep your vehicle running in top condition. My experiences have been positive and they guarantee their work. I am a satisfied consumer.

Jan 14, 2024 -

Rudolph Volkswagen of El Paso responded

Thanks for sharing your thoughts about your experience with Rudolph Volkswagen of El Paso. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 13, 2024

Communicative and polite Very respectful and descriptive in the issues with my vehicle and willing to assist with quotes for future repairs More

by RAMBOMUNOZ17
Recommend Dealer
Yes
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Jan 14, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 13, 2024

I have an older 2000 beetle and brought it in to see what needed to be fixed and Amber was so helpful to get the best prices for me. More

by Clarindajmoore
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Jan 14, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for choosing Rudolph Volkswagen of El Paso. Your feedback and rating mean a lot to us. We're glad Amber was able to help, and we hope to see you again! Carlyle Meeks Service Director Carlylem@rudolphcars.com

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