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Rudolph Volkswagen of El Paso
El Paso, TX
152 Reviews
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November 16, 2018
Bait and Switch in the Service Department Be careful with taking your vehicle to Rudolph Volkswagen for servicing. They bait and switch customers. I called and it was supposed to be minimum se Be careful with taking your vehicle to Rudolph Volkswagen for servicing. They bait and switch customers. I called and it was supposed to be minimum service visit, but it turned out that the service rose to minimal to $450 due to some other things they neglected to advise when I scheduled my appointment. Also, I called for an appointment at 7:30 am, but upon arrival, nothing was setup. So, of course, we have to repeat the process all over again. Terrible. More
by agarcia36
Employees Worked With
Service Department
Helpful August 08, 2016
The only VW dealership I trust in El Paso! Recently bought a 2016 VW at Rudolph Volkswagen and the customer service was, for lack of a better word, perfect! Staff was extremely helpful and kno Recently bought a 2016 VW at Rudolph Volkswagen and the customer service was, for lack of a better word, perfect! Staff was extremely helpful and knowledgeable. Brian Lane was exceedingly good and helpful! You must check out this dealership! You certainly won't be disappointed! More
by Mslopez3
Employees Worked With
Brian Lane
