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Rudolph Volkswagen of El Paso

El Paso, TX

4.4
285 Reviews

5505 S Desert Blvd

El Paso, TX

79932

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Showing 285 reviews

August 31, 2024

My experience at Rudolph Volkswagen was truly exceptional and beyond compare. Armando provided outstanding service that made a lasting impact on our experience. The dealership's thoughtful amenities, includi More

by kpinales2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Alex Tarin, Armando Raynal
Sep 03, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Armando delivered such a great experience! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

August 20, 2024

I’m waiting for a light switch that needs to be replaced. Waiting for the call More

by aguirrecubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero
Aug 20, 2024 -

Rudolph Volkswagen of El Paso responded

Thanks for sharing your thoughts about your experience with Rudolph Volkswagen of El Paso. Carlyle Meeks Service Director Carlylem@rudolphcars.com

August 11, 2024

The Rudolph Volkswagen has a good place and service, thank you Desiree for your time and help. More

by victor_achaval
Workmanship
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Aug 12, 2024 -

Rudolph Volkswagen of El Paso responded

Victor, Thank you so much for your kind words for Desiree, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

July 30, 2024

Always friendly service. They communicated with me what my vehicle needed before they did it. More

by cruvalcaba22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Jul 31, 2024 -

Rudolph Volkswagen of El Paso responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 18, 2024

Desiree and Master Mechanic John were outstanding. John always takes time to answer my questions and concerns. A ++ More

by 1uncdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Carlos Tinajero
Jun 19, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you! Desiree, John, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Volkswagen of El Paso. Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 16, 2024

Everyone did a great job to get us out the door in our new car. More

by Al
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José Luis, Alex Tarin
Jun 17, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Rudolph Volkswagen of El Paso are glad to have you as a customer. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

June 12, 2024

Every one was extremely friendly and helpful. They listened to exactly what I was wanting and they didn’t push anything on me that I didn’t ask for or want! More

by Lauren Alvarado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Juan Navarro
Jun 13, 2024 -

Rudolph Volkswagen of El Paso responded

Lauren, It's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Rudolph Volkswagen of El Paso! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

June 05, 2024

Excellete service overall. Fast and quick service. Recommend service to anyone wanting to buy a vehicle More

by ortegaabraham75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Alex Tarin
Jun 06, 2024 -

Rudolph Volkswagen of El Paso responded

Abraham, At Rudolph Volkswagen of El Paso, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

May 24, 2024

Great service . Carlos was tremendous and very helpful. The repair on tire was done right. More

by PERALESMEDIA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Carlos Tinajero
May 29, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for your kind words for Carlos! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Volkswagen of El Paso. Carlyle Meeks Service Director Carlylem@rudolphcars.com

May 19, 2024

Pricing was fair, and they worked hard to get me back on the road in a brand new vehicle. More

by crystaldungan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Armando Raynal
May 20, 2024 -

Rudolph Volkswagen of El Paso responded

Crystal, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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