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Rudolph Volkswagen of El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.5
152 Reviews
Call Dealership (915) 845-8500

5505 S Desert Blvd

El Paso, TX

79932

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Showing 152 reviews

July 28, 2023

Always a pleasure to deal with their staff. If I have any questions they always have time to explain or bring out their technicians. Shuttle service is amazing. More

by RSALCIDOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Carlos Tinajero
Report | Print
Jul 28, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
July 20, 2023

Great overall experience. Top-notch service! I would recommend this dealership to others looking for an automobile More

by dolivas2do
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Alan Kaplan, Armando Raynal
Report | Print
Jul 21, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

Helpful
July 19, 2023

Good and efficient service. Carlos was very courteous and responsive Loaner car was very convenient More

by Wmm2812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Amber Ryland, Carlos Tinajero, Lorena Carillo, Joe Maynez
Report | Print
Jul 20, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that you enjoyed the loaner and that Carlos delivered a good experience! Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
July 17, 2023

I did not have appointment but was taken right in. The part was available in stock and was replaced immediately. I was home in an hour. Great service and very pleasant staff. More

by nwatters75
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Jul 17, 2023 -

Rudolph Volkswagen of El Paso responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Volkswagen of El Paso! Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
July 12, 2023

Muy buen servicio al personal y efectivos , me ayudaron con el problema que tenía en mi carro More

by davidmercado3253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Jul 12, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you, David, for sharing your thoughts about your experience with Rudolph Volkswagen of El Paso. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
July 05, 2023

Was faster than expected. Friendly service. I like how they tell you what you’re car may need. More

by DOPEY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Jul 06, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
June 29, 2023

You guys are great! ! Good staff and pleasant to talk to!! Wouldn’t go anywhere else. More

by MRUBIO98
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Carlos Tinajero
Report | Print
Jun 29, 2023 -

Rudolph Volkswagen of El Paso responded

Thanks for your feedback on your recent visit to Rudolph Volkswagen of El Paso. It's great to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to visit us for all of your vehicle needs! Lam Nguyen Sales Manager lamn@rudolphcars.com

Helpful
June 22, 2023

All the staff was friendly and efficient service. They clarify my questions and help me all the time. More

by rhanise
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Nicole Gabaldon, Juan Navarro
Report | Print
Jun 24, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you and we thank you for choosing Rudolph Volkswagen of El Paso! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

Helpful
June 22, 2023

Rudolph VW worked on getting me a lower rate and payment. The signing was easy and straightforward. All the people I spoke with were quick to help and provided excellent customer service. They also gave me t More

by jerrym99
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicole Gabaldon, Juan Navarro
Report | Print
Jun 24, 2023 -

Rudolph Volkswagen of El Paso responded

Thanks, Jerry, for sharing about your experience with Rudolph Volkswagen of El Paso. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

Helpful
June 20, 2023

Friendly, courteous staff; knowledgeable. Take the time to listen and provide feedback and recommendations based on expertise. More

by haysfd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Jun 21, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rudolph Volkswagen of El Paso! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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