Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rudolph Volkswagen of El Paso
El Paso, TX
285 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 285 reviews
September 30, 2024
I was treated as if I were the most important person and they all gave me their undivided attention and listened to my needs and wants and just went above and beyond The professionalism is just Amazing! they all gave me their undivided attention and listened to my needs and wants and just went above and beyond The professionalism is just Amazing! More
by terri
Verified CustomerEmployees Worked With
Victor Rocha, Alex Tarin, Brian Lane, Juan Navarro
September 29, 2024
All employees at Rudolph Volkswagen made my car-buying process extremely smooth and helpful, very professional individuals who are good at what they do and it shows! process extremely smooth and helpful, very professional individuals who are good at what they do and it shows! More
by kristymariet12
Employees Worked With
Victor Rocha, Alex Tarin, Jose Roman, Victor Guerrero
September 29, 2024
I am very disappointed with my jetta, it is a 22 model and I have taken it so many times because the engine light turns on and I am told that I need to use supreme fuel. The car manual says unleaded is th and I have taken it so many times because the engine light turns on and I am told that I need to use supreme fuel. The car manual says unleaded is the fuel I should use, even my car wouldn’t pass the inspection sticker and to get an appointment it took close to a month. When I get a nee car it will not be a VW More
by nlcalder1
Employees Worked With
The only person who was worth talking to was Carlos from service and he is not there any moree
September 29, 2024
Carlos and John are no longer there. They were very nice and good customer service. But they were supposed to call me back because I had 2 follow up pending. Now I'm back to square on They were very nice and good customer service. But they were supposed to call me back because I had 2 follow up pending. Now I'm back to square one for the wait. I bought an Atlas R-line there in February. Since then it's only issues with the car that has not been fixed! I'm not there more often because you're appointments are far away. Still don't have a properly working car after 8 months. More
by lauraayala22
Employees Worked With
Carlos Tinajero
September 24, 2024
Pesimo servicio al cliente tiempos de espera muy largos y muy groceros al atenderte como si estuvieras pidiendoles un favor muy groceros al atenderte como si estuvieras pidiendoles un favor More
by rh.jonsd
Employees Worked With
Nicole Gabaldon, Gustavo Guerrero, Victor Guerrero, Juan Navarro, Desiree Lara, Amber Ryland, Carlos Tinajero, Lorena Carillo, Joe Maynez, Bianca Emler
