Rudolph Volkswagen of El Paso

Great costumer service! Love that they have toys to keep kids entertained while waiting for the oil change service. Love that they have toys to keep kids entertained while waiting for the oil change service. More

Took care of initial problem plus recall item since part was available. Did not question using original warranty to do the repair. Able to get a loaner for me. was available. Did not question using original warranty to do the repair. Able to get a loaner for me. More

Poor service support after buying the car! They should available spots for walk in unscheduled repairs. They should available spots for walk in unscheduled repairs. More

I have taken my car back 3 times for the same issue, bad quality service. quality service. More

Excellent service in general. Everyone was very patient and attentive during the process. We are very happy with our experience awhile buying the car. Thank you. Everyone was very patient and attentive during the process. We are very happy with our experience awhile buying the car. Thank you. More

Every time I take my car for service, they always do it on time. I have nothing but good things to say about them. on time. I have nothing but good things to say about them. More

Worst Customer service I have experience from Rudolph VW We live in NM and they couldn't drop my wife at the front door. Instead she was dropped off at the state line and my wife had to walk about 4 m VW We live in NM and they couldn't drop my wife at the front door. Instead she was dropped off at the state line and my wife had to walk about 4 miles to get home I have always service my 2018 Atlas at the dealership and will NO LONGER RETURN. Very disappointed and awful Customer Service. More

Always a great experience, the techs are always fast and very informative with anything that my vehicle might need very informative with anything that my vehicle might need More

I was treated as if I were the most important person and they all gave me their undivided attention and listened to my needs and wants and just went above and beyond The professionalism is just Amazing! they all gave me their undivided attention and listened to my needs and wants and just went above and beyond The professionalism is just Amazing! More

All employees at Rudolph Volkswagen made my car-buying process extremely smooth and helpful, very professional individuals who are good at what they do and it shows! process extremely smooth and helpful, very professional individuals who are good at what they do and it shows! More