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Rudolph Mazda

El Paso, TX

Overview
Reviews
Vehicles
4.7
123 Reviews
Call Dealership (915) 845-8501

5415 S Desert Blvd

El Paso, TX

79932

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Showing 123 reviews

January 13, 2024

Very good I love the way we were treated. Very clear and specific information was provided. More

by wicharmoon
Recommend Dealer
Yes
Employees Worked With
Nicole Gabaldon, Nicole Gabaldon
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Jan 14, 2024 -

Rudolph Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Mazda, we look forward to having you as one of our valued customers for many more years to come! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 13, 2024

I went in for a diagnostic. I signed for transportation, and I took a seat. About 20 minutes later, I was going home with a solution! More

by binderknees
Recommend Dealer
Yes
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Jan 14, 2024 -

Rudolph Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 12, 2024

Good time, guy very helpful Very pleasant visit. Guy very helpful. Got oil change in good tima More

by corralmisael
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
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Jan 14, 2024 -

Rudolph Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 11, 2024

Rudolph is both dependable and very reliable. I am a loyal customer for over 18 years. More

by jgbretting
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Report | Print
Jan 11, 2024 -

Rudolph Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rudolph here at Rudolph Mazda. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 11, 2024

issue was not resolved, need to take vehicle back in. coolant light on since august, cant seem to fix the issue More

by bellaherrera74
Recommend Dealer
No
Employees Worked With
Joe Maynez, Joe Maynez
Report | Print
Jan 14, 2024 -

Rudolph Mazda responded

Thank you for providing this feedback, Bella, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 11, 2024

I have dealt with my purchases of Mazda Vehicles for more than 20 years and Alan Kaplan has ensured that that continues. More

by Rzurek0
Recommend Dealer
Yes
Employees Worked With
Alan Kaplan
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Jan 11, 2024 -

Rudolph Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 11, 2024

Great customer service. Liked seeing the video. No one tried to sell me somethingI didn't need. You have always had my loyalty since I bought the car brand new at Rudolph. More

by chsmith0926
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Report | Print
Jan 11, 2024 -

Rudolph Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 10, 2024

Courteous, efficient and respectful of our time. Obliged by getting a loaner car. Good communication via phone, and text. More

by wocell
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Report | Print
Jan 11, 2024 -

Rudolph Mazda responded

Thank you for choosing Rudolph Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 10, 2024

Personnel was very attentive and professional with the whole process. Kuddos to my salesman, sales manager, and especially Melanie! Keep up the great customer service. More

by Clemente4292
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Melanie Gabaldon
Report | Print
Jan 11, 2024 -

Rudolph Mazda responded

Thanks for your feedback on your recent visit to Rudolph Mazda. It's great to hear that we were able to assist you and that you had such a positive experience. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 01, 2024

They are quick to greet it done and there's no high pressure for other service. He only mentioned what we will need at our next visit. More

by ejwinkle
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Report | Print
Jul 05, 2024 -

Rudolph Mazda responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Carlyle Meeks Service Director Carlylem@rudolphcars.com

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