Rudolph Mazda
El Paso, TX
Filter Reviews by Keyword
By Type
Showing 123 reviews
My time at Rudolph was great! Gustavo was an excellent salesman, very knowledgeable about the cars they were selling. Melanie was great, she knows the ins and outs of all the fina Gustavo was an excellent salesman, very knowledgeable about the cars they were selling. Melanie was great, she knows the ins and outs of all the financial stuff. 10/10 recommend this dealership. More
In summary, they lack attention to detail. During my last visit, the way they communicated gave me the impression that they were trying to avoid doing warranty work. First, they made it sound During my last visit, the way they communicated gave me the impression that they were trying to avoid doing warranty work. First, they made it sound like 34800 miles was out of warranty (which is 36,000 miles). Then they pushed blame onto their own body shop. Finally, they said that if they pursued a warranty issue and didn’t find anything, I would be charged for that work. The clear message I received was they did not want to do any work under warranty. I did not want to write this review, but the dealer bothered me regularly for three weeks for one. More