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Rudolph Mazda

El Paso, TX

Overview
Reviews
Vehicles
4.7
119 Reviews
Call Dealership (915) 845-8501

5415 S Desert Blvd

El Paso, TX

79932

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Showing 119 reviews

April 09, 2024

Joe was knowledgeable and courteous. He went out of his way to get me back in the road safely More

by Woobusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maynez
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Apr 10, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 04, 2024

Easy online appointment scheduling and they were able to see me next day. Great customer service and quick turnaround for my oil change More

by m316ark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo
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Apr 05, 2024 -

Rudolph Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carlyle Meeks Service Director Carlylem@rudolphcars.com

March 26, 2024

Jose Luis was an excellent seller patient knowledgeable and very respectful. will recommend to others More

by aoxilus
Recommend Dealer
Yes
Employees Worked With
Jose Anaya, Jose Anaya
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Jul 10, 2024 -

Rudolph Mazda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jose! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

March 18, 2024

They have always been great! Love that when car is going to take a few hrs or a few days they provide a loaner car More

by STEELERS1959522
Recommend Dealer
Yes
Employees Worked With
Lorena
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Jul 05, 2024 -

Rudolph Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Carlyle Meeks Service Director Carlylem@rudolphcars.com

March 07, 2024

In summary, they lack attention to detail. During my last visit, the way they communicated gave me the impression that they were trying to avoid doing warranty work. First, they made it sound More

by peterjameslynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Maynez
Report | Print
Mar 11, 2024 -

Rudolph Mazda responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Carlyle Meeks Service Director Carlylem@rudolphcars.com

February 29, 2024

Completed all scheduled work in a timely manner. Interior of dealership nicely appointed. Good coffee ?? machine! More

by MIKEFREITAS
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
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Mar 01, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Mike, and we look forward to working with you again. Carlyle Meeks Service Director Carlylem@rudolphcars.com

February 27, 2024

Took care of recall but took a bit too long Overall since it was completed I am good More

by scatomic
Recommend Dealer
Yes
Employees Worked With
Lorena
Report | Print
Feb 28, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with Lorena and our team. We're glad to hear we delivered such a great experience! Carlyle Meeks Service Director Carlylem@rudolphcars.com

February 06, 2024

I always have a good experience with Rudolph Staff is always cordial and responsive Good More

by SGOLTZ1
Recommend Dealer
Yes
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Feb 06, 2024 -

Rudolph Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carlyle Meeks Service Director Carlylem@rudolphcars.com

February 03, 2024

So easy and they all knew everything about the vehicle and the process! Will go back! More

by CMEEWK
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Melanie Gabaldon
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Jul 08, 2024 -

Rudolph Mazda responded

Thanks for your feedback on your recent visit to Rudolph Mazda. It's great to hear that we were able to assist you and that you had such a positive experience. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

February 03, 2024

Great experience they were able to get me in my dream car! They were friendly, easy to work with, and very professional More

by edgarr1459
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Melanie Gabaldon
Report | Print
Feb 05, 2024 -

Rudolph Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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