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Rudolph Mazda

El Paso, TX

Overview
Reviews
Vehicles
4.7
125 Reviews
Call Dealership (915) 845-8501

5415 S Desert Blvd

El Paso, TX

79932

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Showing 125 reviews

September 30, 2024

Great customer service. Rudolph Mazda had the SUV that was perfect for me. I love the size, interior and color. More

by sanchezr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Sanchez, Lam Nguyen
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Sep 30, 2024 -

Rudolph Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Mazda. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

September 09, 2024

Rudolph service did a fabulous job servicing my truck! Lorena was very helpful insightful and kept me up to date with everything that was being done with my truck! I am very satisfied and grateful that I More

by thepark32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Loreno Carillo
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Sep 09, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Loreno and our service team, and we look forward to working with you again. Carlyle Meeks Service Director Carlylem@rudolphcars.com

September 06, 2024

Lorena, the Service Advisor, & the quality of work done are excellent. Lorena communicated well throughout the process. Wonderful experience. Willie, the Manager, is also phenomenal!! More

by matthew.gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian, Parts. 10 Stars !!, Loreno Carillo
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Sep 06, 2024 -

Rudolph Mazda responded

Thanks, Matthew, for sharing your thoughts about your experience with Lorena and Willie here at Rudolph Mazda. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

September 02, 2024

Great service, and sales woman and finance adviser👍🏻 Very happy with service, gratis ambiance at the New location.😊 More

by marcelsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Lisa Rivkin
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Sep 03, 2024 -

Rudolph Mazda responded

Marcel, Thank you so much for your excellent review! We are so glad that Lisa and Alex had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

August 23, 2024

Staff was friendly and polite no issues. Service was prompt and to our satisfaction. Thank you. More

by noevargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There is a typo it should be Lorena Carrillo, Loreno Carillo
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Aug 25, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carlyle Meeks Service Director Carlylem@rudolphcars.com

August 22, 2024

Gus and Melanie were amazing and my husband and I appreciate how professsional, knowledgeable, patient and honest they were. Melanie went above and beyond to advocate for us with the banks as our sit More

by walker.sim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon
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Aug 22, 2024 -

Rudolph Mazda responded

Thanks for sharing about your experience with Rudolph Mazda. Melanie, Gus, and our team appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

August 07, 2024

Great energy and customer service! ! They make sure to get what you want/need done in a timely manner. More

by Jrhughes3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Juan Navarro
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Aug 07, 2024 -

Rudolph Mazda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Rudolph Mazda are glad to have you as a customer. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

August 07, 2024

Fast, easy and knowledgeable. Made it easy to make such a great purchase, very professional More

by christopher.lopez0824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Garcia , Lam Nguyen
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Aug 07, 2024 -

Rudolph Mazda responded

Thanks, Christopher, for sharing about your experience with Rudolph Mazda. We appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

July 30, 2024

Lorena was of great service & the actual service was very quick I was in an out , would recommend 100% More

by Cevollindanny18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo
Report | Print
Jul 31, 2024 -

Rudolph Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lorena met your expectations. Thank you again for choosing Rudolph Mazda. We look forward to having you as one of our valued customers for many more years to come! Carlyle Meeks Service Director Carlylem@rudolphcars.com

July 30, 2024

Excelent services, and very honest with the time, they call me when the car was ready More

by roberto medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Aguilar, Lisa Rivkin, Armando Raynal
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Jul 31, 2024 -

Rudolph Mazda responded

Thank you so much for your excellent review, Roberto! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Carlyle Meeks Service Director Carlylem@rudolphcars.com

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