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Rudolph Mazda

El Paso, TX

Overview
Reviews
Vehicles
4.7
123 Reviews
Call Dealership (915) 845-8501

5415 S Desert Blvd

El Paso, TX

79932

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Showing 123 reviews

June 15, 2023

Service was a ok. i wanted them to check a sound i had but they didnt. so i am going back next week. overall good job More

by editosae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo
Report | Print
Jun 16, 2023 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business and look forward to serving you again. Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 15, 2023

Still waiting for warranty work that was already approved and pictures taken by former Mazda service manager Rachel and still not done, even requesting more pictures, keep in mind I have been dealing with th More

by fvillaroyval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Loreno Carillo, Joe Maynez
Report | Print
Jun 19, 2023 -

Rudolph Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 12, 2023

Lorena is always very attentive. Love the fast service. Cannot complain about anything other than having to go to vw More

by lilianaprieto333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo, Joe Maynez
Report | Print
Jun 13, 2023 -

Rudolph Mazda responded

Thank you so much for your kind words, Liliana, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 07, 2023

Service center was very helpful and efficient when receiving oil change on my 2023 CX-50 More

by Robin.leos13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Anaya
Report | Print
Jun 08, 2023 -

Rudolph Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 07, 2023

You always take care of my cars and keep them running great. Thanks Rudolph Mazda More

by THENRY044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maynez
Report | Print
Jun 07, 2023 -

Rudolph Mazda responded

Thank you for the great review! I will pass it along to Joe and his team! Carlyle Meeks Service Director

June 07, 2023

Purchasing a vehicle can be a stressful experience. However, the staff at Rudolph were consummate professionals and made it a pleasant experience. Kudos to Lisa & Nicole! More

by Dano1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Gabaldon, Lisa Rivkin
Report | Print
Jun 08, 2023 -

Rudolph Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 22, 2023

Lisa has sold 5 vehicles to me. Her customer service is amazing. She is the only sales person that I trusted in all of the years I purchased from Rudolph sales. She is truly amazing More

by Timothy.walker222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Rivkin
Report | Print
Apr 23, 2023 -

Rudolph Mazda responded

Thank you for your very kind review, Timothy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Mazda. Dominique Valdez Sales Manager dominiquev@rudolphcars.com

April 16, 2023

We are so grateful with Lisa, she was so helpful and kind. Great service and experience More

by sabina091
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Gabaldon, Lisa Rivkin
Report | Print
Apr 16, 2023 -

Rudolph Mazda responded

Thank you for the kind words for Lisa and congratulations on your new vehicle!! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Mazda. Dominique Valdez Sales Manager dominiquev@rudolphcars.com

April 15, 2023

Appreciate the great service. Lisa was knowledgeable, friendly and patient. Great car-buying experience!Highly recommend Lisa and Rudolph! More

by Cali.glaser
Recommend Dealer
Yes
Employees Worked With
Lisa Rivkin
Report | Print
Apr 16, 2023 -

Rudolph Mazda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rudolph Mazda are glad to have you as a customer. Dominique Valdez Sales Manager dominiquev@rudolphcars.com

April 05, 2023

I always come back to Rudolph! I bought my Mazda here and loved the customer service so much it made me want to come back! Will definitely recommend people to purchase their next c More

by sierrahancock785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Kaplan, Carlos Tinajero
Report | Print
Apr 05, 2023 -

Rudolph Mazda responded

Thank you so much for the review! I will pass this along to Carlos and Alan!

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