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Rudolph Mazda

El Paso, TX

4.7
125 Reviews

5415 S Desert Blvd

El Paso, TX

79932

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Showing 125 reviews

February 02, 2025

I really enjoyed doing business with this Mazda dealership. After the VERY frustrating experience with Hyundai, this was great! Jorge and Armando made a very good sales team, trying to work with More

by marubara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Franco, Brian Lane, Armando Raynal
Feb 03, 2025 -

Rudolph Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 29, 2025

The service people are always prompt and friendly. My vehicle was ready in a timely manner. More

by MarthaV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Meeks
Jan 29, 2025 -

Rudolph Mazda responded

Thank you, Martha, for sharing about your experience with Rudolph Mazda. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 05, 2025

The people were courteous and friendly. They were able to work with me and get my car fixed right and fast. More

by EDUARDOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo
Jan 05, 2025 -

Rudolph Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 04, 2025

Purchase/negotiation process went smoothly. I didnt appreciate being forced to purchase the AutoButler paint protection package (Sales mgr told me it was mandatory as per Rudolph ownership). O More

by jyferry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Franco, product advisor, Brian Lane, Lam Nguyen
Jan 05, 2025 -

Rudolph Mazda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 26, 2024

Lorena was amazing. The service I get from her and the other staff keeps me returning to Rudolph Mazda. I thank her for all she does. She deserves a promotion. More

by mariemorency984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Dec 30, 2024 -

Rudolph Mazda responded

It's great to hear that Lorena was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Carlyle Meeks Service Director Carlylem@rudolphcars.com

December 13, 2024

I think the technician(s) came through by servicing my CX50, after Viva Mazda turned me down earlier. Would I recommend this place? Yes I would recommend it to anyone who wants to service their Mazda. More

by CPT EPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Amber Ryland, Carlos Tinajero, Loreno Carillo, Joe Maynez
Dec 16, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carlyle Meeks Service Director Carlylem@rudolphcars.com

November 09, 2024

Fast and great customer service frist time visiting for an oil change very happy t More

by musa_hermosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Amber Ryland
Nov 11, 2024 -

Rudolph Mazda responded

Thank you for choosing Rudolph Mazda. We look forward to having you as one of our valued customers for many more years to come! Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 29, 2024

The whole process was easy and efficient. Rudolph Mazda is my choice when it comes to service, parts and new car purchases. More

by willgrubsljjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
Oct 29, 2024 -

Rudolph Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 17, 2024

Lisa and Melanie handled the whole car buying process very professional, I will recommend friends and family to Rudolph thank you very much More

by almosca71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Lisa Rivkin
Oct 17, 2024 -

Rudolph Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well with Lisa and Melanie and truly appreciate your feedback. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

October 05, 2024

Calm and efficient. Pleasant and not pushy this is my third purchase from Rudolph two Chevy now one Mazda. More

by beemananderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Gustavo Guerrero, Jose Anaya, Humberto Ceballas, Juan Navarro
Oct 07, 2024 -

Rudolph Mazda responded

Thank you for choosing Rudolph Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We appreciate your being a loyal customer! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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