Royal South Toyota Scion
Bloomington, IN
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They do not keep the promise, the lady on the phone committed something and then when you turn at dealership you are into new arena and new battle to be fought. Not recommended committed something and then when you turn at dealership you are into new arena and new battle to be fought. Not recommended More
Royal South Toyota has earned our exclusive purchases of vehicles over the past 10 years! Dave Dove, Sales & Leasing Consultant, Andy Long, General Manager, Richard & Curt in Parts, Chris, Mike & Sam in Se vehicles over the past 10 years! Dave Dove, Sales & Leasing Consultant, Andy Long, General Manager, Richard & Curt in Parts, Chris, Mike & Sam in Service, Lesley in the Office and Tracy, the Custodian are 2nd to none! Every employee has one clear focus - Customer Service! And their new & used products are the Best in the Automotive World! I highly recommend Royal South Toyota! (Even our 2 Golden Retrievers like to stop by!) More
From start to finish service and employees EXCELLENT!! All aspects of service and employees excellent. Five stars!!! Received estimate and updates. Shuttle driver was very nice, and called to notify of his All aspects of service and employees excellent. Five stars!!! Received estimate and updates. Shuttle driver was very nice, and called to notify of his arrival at my pick-up spot. DDM. More
Periodic maintenance As this was my first visit to Royal South, I was impressed by the efficiency of the Service Writer and ease of drop off. I've owned my car nearly a de As this was my first visit to Royal South, I was impressed by the efficiency of the Service Writer and ease of drop off. I've owned my car nearly a decade and, although it isn't particularly high milage for it's age, I do anticipate an occasional up-charge for problems that aren't immediately apparent. However, I got in quickly, was evaluated quickly, informed of suggested replacements of filters and rubber, and was out in about an hour. One comment, I could do without the day-time TV programs in the customer lounge. Aside from that it was a good experience and, lucky, with in walking distance of my house. I'll be back. More
Outstanding Customer Service Recently, we had to replace our beloved mini-van, originally purchased at Royal South Toyota. Over the years, we loved the routine maintenance and se Recently, we had to replace our beloved mini-van, originally purchased at Royal South Toyota. Over the years, we loved the routine maintenance and service we received. (Our kids especially loved the kid-friendly waiting area!) There was no question in our minds that, when it came time to purchase our next vehicle, we wanted to work with Royal South again. They helped us find the exact model of Toyota Sienna we were looking for. Every single employee we worked with was kind, helpful, and accommodating to our needs. We highly recommend Royal South Toyota to anyone considering purchasing a vehicle, or simply getting a vehicle serviced. Their customer service is outstanding! More
Great buying experience A truly amazing car buying experience! Thank you to Ed Morgan for making us feel so comfortable with the whole process. They really take care of the A truly amazing car buying experience! Thank you to Ed Morgan for making us feel so comfortable with the whole process. They really take care of their customers here. More
Excellent car-buying and service experience. I’d like to thank Martin and Mike in the sales department at Royal South. From negotiating a fair final price, to staying late on a couple cold, blust I’d like to thank Martin and Mike in the sales department at Royal South. From negotiating a fair final price, to staying late on a couple cold, blustery evenings, to taking care of some post-purchase issues that Royal really had no legal obligation to take care of, Martin, Mike, and the Royal South staff made this car buying experience one for the ages. In Royal’s case, apparently - the “word of a car-salesman” is as good as gold. More
Great experience buying two Tacomas A friend and I purchased two Tacomas together as a package deal from Royal South. We dealt with general manager Andy Long and salesman Eric Willeroy. A friend and I purchased two Tacomas together as a package deal from Royal South. We dealt with general manager Andy Long and salesman Eric Willeroy. They were very professional and helpful in every way. It was a great experience and I would definitely go back again. More
Easy to deal with Eric did a excellent job while selling us a new car and I highly recommend this salesman and this dealership. I would definitely buy from them again. Eric did a excellent job while selling us a new car and I highly recommend this salesman and this dealership. I would definitely buy from them again. More
Excellent dealership Royal treated us great when buying our new car. Everyone done everything they could to help us. I’m very pleased with them. Will definitely I back whe Royal treated us great when buying our new car. Everyone done everything they could to help us. I’m very pleased with them. Will definitely I back when time for another car. More