Royal Oak Ford - Service Center

Always treated with respect. Never talked down to. Always kept up to date via progress reports. Never talked down to. Always kept up to date via progress reports. More

Royal Oak Ford’s service department was great. Since I live within a 10 mile radius of their location, they picked up and Re delivered my Mach e. They also automatically applied my Ford points so Since I live within a 10 mile radius of their location, they picked up and Re delivered my Mach e. They also automatically applied my Ford points so no cash out of my pocket for the services performed. By all means this is about the best dealer experience I’ve ever had over owning 22 vehicles. More

The dealership from which I purchased my Fiesta and have brought it back for servicing, scheduled and no. I have always received courteous and professional treatment from everyone at the dealership, and tha brought it back for servicing, scheduled and no. I have always received courteous and professional treatment from everyone at the dealership, and that includes the sales team. And of course the mechanics and technicians. More

The best service I have ever had . Always polite great service. I wouldn't go anywhere else. Always polite great service. I wouldn't go anywhere else. More

Mike brought my vehicle right in when I arrived & made sure that my truck was done as it should have been. He offered me discounted cost since I needed to bring my truck back to complete service. Mike was sure that my truck was done as it should have been. He offered me discounted cost since I needed to bring my truck back to complete service. Mike was on top of my visit and kept me updated. More

Only thing I ask you to change is the long wait for service appointments otherwise all good service appointments otherwise all good More

I’ve had little contact with Royal Oak Ford since I’ve had little need. My Escape has been a good comfortable car. So far just one tire issue, an oil change and a recall handled. Each of these experiences had little need. My Escape has been a good comfortable car. So far just one tire issue, an oil change and a recall handled. Each of these experiences have been very positive. The staff has been friendly, helpful and very efficient. Right from my salesman Anthony to the service technicians. RO Ford is a first class operation in my opinion. Thanks More

I've purchased and leased vehicle from Royal Oak Ford for years. Always worked with Mike Long on the purchases and leases. Any service issues on any of my Ford's (very few actually) have always been handled years. Always worked with Mike Long on the purchases and leases. Any service issues on any of my Ford's (very few actually) have always been handled by Jim Dotson. Both Mikle Long and Jim Dotson are outstanding employees and are pleasent to work with. More

Everything was great from start to finish oil change truck check out for extended warranty sale lady in used car very helpful with my warranty what was good for me keep up good work truck check out for extended warranty sale lady in used car very helpful with my warranty what was good for me keep up good work More