977 Reviews of Royal Moore Toyota - Service Center
Bob was great! So was Golda! I bought my vehicle from Golda and that was an amazing experience! But then I came in for my plates and Bob was on his knees, drilling the holes to ha I bought my vehicle from Golda and that was an amazing experience! But then I came in for my plates and Bob was on his knees, drilling the holes to hang my plates, in the rain! Thanks Bob!!! More
The Best ever! The whole staff is very professional, courteous and knowledgeable. They really do care about there customers! The shop and the show room are very cl The whole staff is very professional, courteous and knowledgeable. They really do care about there customers! The shop and the show room are very clean and organized. More
life-time customer My wife and I have been getting our Toyota vehicles serviced for over 24-years all at Royal Moore and have manly worked with Scott Howard. He has alw My wife and I have been getting our Toyota vehicles serviced for over 24-years all at Royal Moore and have manly worked with Scott Howard. He has always been customer oriented and has displayed a friendly, open-style of communication, which seems to come naturally for him. I believe he has always been honest with regard to service options and Toyota products, and I look forward to continuing to work with him. More
Excellent Royal Moore Toyota Service Manager My friend recommend Royal Moore Toyota for any Servicing. I met Rick Murray Service Manager and I was very impressed with his Customer Service. I app My friend recommend Royal Moore Toyota for any Servicing. I met Rick Murray Service Manager and I was very impressed with his Customer Service. I appreciated he did every thing for me, he was very honest with everything. If anyone needs to get car fix, he will support you and help you anyway he can sincerely. by Victor Riojas. More
Trustworthy "Confianza" I have been taking my Toyota cars to Royal Moore for a little more than 20 years. George has been my advisor for about 15 years, "I think". I can alwa I have been taking my Toyota cars to Royal Moore for a little more than 20 years. George has been my advisor for about 15 years, "I think". I can always trust his advise. He is polite, respecful and full of knowledge. "Being a woman taking your car to the mechanic is not always easy". I can count on George and Ray Valero to always have my back and trust that my cars will always be reliable. More
service with a smile Ray is fun and gets the job done. Always a pleasant surprise to see Ray over or behind the counter. Knowledgeable all over service from parts to pro Ray is fun and gets the job done. Always a pleasant surprise to see Ray over or behind the counter. Knowledgeable all over service from parts to problems. More
As always the best customer treatment around! Always have such a great experience here! Officially the only place in oregon I'll take my landcruiser! Lisa in Service always takes awesome care of m Always have such a great experience here! Officially the only place in oregon I'll take my landcruiser! Lisa in Service always takes awesome care of me and they know cruisers! Thanks again! More
Honesty and friendiness I sent my car to Roayal Moore for regular maintenance ($44.95 with a coupon) and diagnosis for air conditioning. Firstly Lisa said $130 for A/C diagno I sent my car to Roayal Moore for regular maintenance ($44.95 with a coupon) and diagnosis for air conditioning. Firstly Lisa said $130 for A/C diagnosis. After two hours waiting, she said couldn't find the problem and probably needed $240 more for detailed check. I went home for lunch. In the afternoon, she called me said "find out the problem and need $900 for replacing a A/C Amplifier. But we need wait until the part arrived tomorrow." Next day, I went to take my car with a little upset because of the unexpected big charge. Understanding my situation, Lisa agreed I could order the part by myself to save some money and charged me only totally for $269.95. She explained the deducted $120 was due to continued diagnosis took only one hour instead of originally estimated two hours. I was surely happy. After receiving the part ($467) I ordered, I went to Toyota again for installing the A/C Amplifier today. Originally Lisa said $300 for labor fee. But after about one hour waiting, she charged me only $150 with a sound air conditioning system. What a friendly and honest service advisor! Lisa is indeed the best service advisor I've ever met in USA and Taiwan Toyota companies for my passed thirty years. More
Amazing Experience - Connie I was getting a tune up on my RAV4 and thought I would just ask some questions about my current lease and how Royal Moore Toyota could help me reduce I was getting a tune up on my RAV4 and thought I would just ask some questions about my current lease and how Royal Moore Toyota could help me reduce my monthly car payment. Henry didn’t pressure or lead me in a direction I didn’t want to go. Not only did I get a sweet ride my monthly payments were reduced. Henry was there with me the whole day to make sure it all went as planned. I will always go to Royal Moore Toyota for everything. More
Top Notch Customer Service Had to bring in my 2011 for a sensor issue. Spoke to Rick Murray who assigned me to George in service. George was nothing less than fantastic. He w Had to bring in my 2011 for a sensor issue. Spoke to Rick Murray who assigned me to George in service. George was nothing less than fantastic. He was efficient, effective and caring. Great sense of humor too! All of the other staff was exceptional also! More