Royal Moore Toyota - Service Center

Top Notch Customer Service Had to bring in my 2011 for a sensor issue. Spoke to Rick Murray who assigned me to George in service. George was nothing less than fantastic. He w Had to bring in my 2011 for a sensor issue. Spoke to Rick Murray who assigned me to George in service. George was nothing less than fantastic. He was efficient, effective and caring. Great sense of humor too! All of the other staff was exceptional also! More

Honesty and Best Care for Customers RICK MURRAY, Service Manager always help you and honest. He is the best Service Manager in Portland Metro Area that I ever experienced. His staff is v RICK MURRAY, Service Manager always help you and honest. He is the best Service Manager in Portland Metro Area that I ever experienced. His staff is very helpful as well. More

George Stavvakis kudos I have had my car serviced at Royal Moore Toyota since the year 2002. I can always trust George Stavakis, and trust is everything, right? I have had my car serviced at Royal Moore Toyota since the year 2002. I can always trust George Stavakis, and trust is everything, right? More

Second Return to Fix Disabled Systems Richard Musyoka · February 28, 2018 I've owned my Toyota Yaris eleven years. It's been a phenomenal car. It's a Toyota, what else needs to be said? Richard Musyoka · February 28, 2018 I've owned my Toyota Yaris eleven years. It's been a phenomenal car. It's a Toyota, what else needs to be said? However, I've had a series of recent disappointments in the service department at Royal Moore Toyota. Assistant Service Manager Ray Valero and Service Manager Rick Murray worked to resolve their service errors and my complaints. Mr Murray has promised to establish new procedural steps to insure that what happened to me doesn't happen to any future customers. This is what a good business does. Thank you. I highly recommend Ray Valero, Assistant Service Manager. His customer service skills are to be commended, and he knows how to go above and beyond to make sure every Royal Moore customer is treated with respect, dignity, and fairness. I hate to borrow the old sales line from a competitor, but "Quality is Job 1." Expect Royal Moore's service department to do that for you. More

Lisa provides highest quality, professional caring service Lisa always provides the highest quality service, knowledgeable, friendly, caring, professional and personal. She is enjoyable to work with by phone o Lisa always provides the highest quality service, knowledgeable, friendly, caring, professional and personal. She is enjoyable to work with by phone or in person. David More

Amazing Customer Service Incredible service by Lisa Smith. One of the highest levels of customer service I've ever experienced. She even remembered I have a special needs son Incredible service by Lisa Smith. One of the highest levels of customer service I've ever experienced. She even remembered I have a special needs son and aquired a rental that could fit his needs. I never mentioned this to her, Lisa remembered and took care of us. Wow! Thank you. More

Working with Austin Austin was a very informative and positive young man to work with. We are very happy with our purchase, I would recommend him to anyone.... Austin was a very informative and positive young man to work with. We are very happy with our purchase, I would recommend him to anyone.... More

Full service and repairs at 210,771 miles Lisa was great! Called immediately with additional repairs that were needed (no surprise to me.) Followed up with return calls promptly. EXCELLENT cus Lisa was great! Called immediately with additional repairs that were needed (no surprise to me.) Followed up with return calls promptly. EXCELLENT customer service!! I appreciate the thorough inspection and repair by technician - no name on paperwork but KUDOS! Felt like I drove a new truck home again :-) Will never go back to Jiffy Lube again! They filled my radiator with stop leak when I trusted them with a flush, which probably ruined the water pump, too. Dealer service is worth a few extra dollars. Thank you!! More