Royal Moore Toyota - Service Center

Lisa help me twice where no one else could. Lisa, helped me get my navigation system working and was able to have a copy of my registration mailed to me when no one else could. Lisa, helped me get my navigation system working and was able to have a copy of my registration mailed to me when no one else could. More

Employees were friendly and courteous. An estimate was provided to install custom fit seat covers that I purchased from Precision Fit. As soon as it was recognized that the covers did not fit they discuss provided to install custom fit seat covers that I purchased from Precision Fit. As soon as it was recognized that the covers did not fit they discussed the issue with me so I could determine if I wanted them to proceed. They assisted me in taking pictures so I can file a claim with Precision Fit. I had them remove the portions of the seat covers that my husband & I had installed. They were helpful & discussed options with me. More

Rick Murray and his team Carmen, Lisa, Mohamed & Farahat, and all Toyota services staff have always made my car service so easy.. Lots of expered staffs, kind and friendly, Thank you guys for the good jobs. and all Toyota services staff have always made my car service so easy.. Lots of expered staffs, kind and friendly, Thank you guys for the good jobs. Keep it up. More

This was yet another great experience at Royal Moore Toyota. This morning, I had a 2009 Scion XD That had a slow start... and It just had a alternator installed a few weeks ago. I drove in before the Toyota. This morning, I had a 2009 Scion XD That had a slow start... and It just had a alternator installed a few weeks ago. I drove in before the shop opened and with no appointment. I was greeted immediately. The battery was sick-we got a new one installed in about an hour. I was back on the road. Thanks Lisa! More

These guys are good, fair and quick. Really have never had a problem with them, and one major issue with Toyota itself was handled well. Went in for major service and everything came out as expected, no had a problem with them, and one major issue with Toyota itself was handled well. Went in for major service and everything came out as expected, no surprises. Thank you More

Ray Valero was great. Was clear on what the problems could be and in providing the estimate for the repair. Professional and good customer service. could be and in providing the estimate for the repair. Professional and good customer service. More

Ray and Royal Moore Toyota were responsive and accommodating to my schedule while getting the needed work done quickly. And scheduling lyft rides for me made it convenient to get back and forth fr accommodating to my schedule while getting the needed work done quickly. And scheduling lyft rides for me made it convenient to get back and forth from work while service was getting done. More

Appreciate not being pestered about buying a car. Bob was very helpful and I was able to test drive a Toyota Corolla SE. Great group of people. Now own my 4th Corolla. very helpful and I was able to test drive a Toyota Corolla SE. Great group of people. Now own my 4th Corolla. More

Part I needed came in the following day. Was able to make an appointment a few days later. Arrived and was in and out in about 20 minutes. an appointment a few days later. Arrived and was in and out in about 20 minutes. More

Scott was professional, knowledgeable with customer focused I called Scott to get a quote for a 120K mile service and Scott quickly went over my needs for my car with detailed breakdown. He even accommodated me I called Scott to get a quote for a 120K mile service and Scott quickly went over my needs for my car with detailed breakdown. He even accommodated me with a free loaner vehicle while the car is getting the service done. He was courteous when I arrived and quickly checked me in going over services to be performed. Promptly called me later to explain the diagnosis on my car and didn't push anything that is not needed. All this great customer service at reasonable price. Couldn't ask for more. Thanks and I'll be a return customer whenever the need comes. More