Royal Moore Toyota - Service Center

Scott was professional, knowledgeable with customer focused I called Scott to get a quote for a 120K mile service and Scott quickly went over my needs for my car with detailed breakdown. He even accommodated me I called Scott to get a quote for a 120K mile service and Scott quickly went over my needs for my car with detailed breakdown. He even accommodated me with a free loaner vehicle while the car is getting the service done. He was courteous when I arrived and quickly checked me in going over services to be performed. Promptly called me later to explain the diagnosis on my car and didn't push anything that is not needed. All this great customer service at reasonable price. Couldn't ask for more. Thanks and I'll be a return customer whenever the need comes. More

Checked me in quickly, explained the service options, got the paperwork finished, and a loaner vehicle in just a few minutes. Ray was Very courteous and professional. the paperwork finished, and a loaner vehicle in just a few minutes. Ray was Very courteous and professional. More

Always great service from Ray! Thanks for making it easy for me to keep my car working in top condition. Fast oil change appointments and free rental car if the service is going to be a bit longer. for me to keep my car working in top condition. Fast oil change appointments and free rental car if the service is going to be a bit longer. More

I am disappointed with our latest service we just got. We We took our Rav4 in for service and at first we were not so happy about the amount of time it would take and the cost, but after the Manager Rick reac We took our Rav4 in for service and at first we were not so happy about the amount of time it would take and the cost, but after the Manager Rick reaching out and us sharing our concerns, we appreciate that they take our concerns seriously and want to make things right. They do a good job trying to make sure the customer is happy. We are loyal customers here and have referred many of our friends to them so it feels good when they really appreciate your business and not just to make money off you. More

TOP: SERVICE PEOPLE QUALTY AMBIANCE ET AL, THE BEST ANYWHERE All aspects of this service visit were again OUTSTANDING because of: George a remarkable Advisor, Rick the Service Manager who has now achieved an eve All aspects of this service visit were again OUTSTANDING because of: George a remarkable Advisor, Rick the Service Manager who has now achieved an even higher level of energized service than before. It is fast, friendly and fun if you grab a cup of coffee while wandering around the new Toyotas in the showroom right next to the Service Lounge. For the third time in 8 years my Tech found a nail in a tire, again before it went flat. What more could a 2008 Avalon owner, who treasures his ride with AVA over his 2 Mercedes SLs, a 71 Gran Prix SJ, a Cadillac Convertible, a 55 Olds Super 88 Holiday Hardtop. etc.. For me this is the Service Visit I always look forward to. Big thanks to you all - Rick, George and staff, More

George will meet and exceed your needs Cant thank George enough for his ongoing and continuing service to my Toyota-As an ex employee of ANOTHER Toyota dealership that I would never ever ta Cant thank George enough for his ongoing and continuing service to my Toyota-As an ex employee of ANOTHER Toyota dealership that I would never ever take my car to again I can tell you with no hesitation that George and his team will take care of your needs in a fair and more than reasonable manner! Cant thank him and his team enough- no drama -honest- promise to do their best with little arrogance More

service went above and beyond scott, lisa, joanne are the best (plus all the other staff).. now that it is time to get different car, they will even be on the went above and beyond scott, lisa, joanne are the best (plus all the other staff).. now that it is time to get different car, they will even be on the look out for a good match that i can afford. have been a customer since about 2003 when i moved back to this area. only place i go. More

Excellent Service at Royal Moore Toyota Rick Murry, Service Manager is an Excellent Service Manager. He is always pay attention to his customers needs, good working relationships with his S Rick Murry, Service Manager is an Excellent Service Manager. He is always pay attention to his customers needs, good working relationships with his Service Adivisors and Auto Mechanics to make sure to provide very good customer's needs. I strongly believe that he is No.1 Toyota Service Manager in Portland/Vancouver Metropolitan area. Lisa is my personal Service Advisor and she always friendly and courteous. She always follow up with my services and my service needs are met. AWS is very pleasant man and he is very patient and customer oriented. I know he can assist with sale of the car. He is very experienced. Royal Moore is the best Dealership in Portland/Vancouver Metropolitan area. More

Great service I have always had a great experience when taking my vehicles. I wouldn't take then anywhere else. Ray Valero has been awesome, helpful, and always wit I have always had a great experience when taking my vehicles. I wouldn't take then anywhere else. Ray Valero has been awesome, helpful, and always with a great attitude. Thank you, for always making sure my vehicles are serviced the way they should! More

Service Department Met with service to drop off my new truck to have the bedliner sprayed. Sheila was patient and helpful while I struggled to get my ducks in a row. S Met with service to drop off my new truck to have the bedliner sprayed. Sheila was patient and helpful while I struggled to get my ducks in a row. She set me up with a rental car and got me down the road. I left smiling and had a good day. We need more Shelia’s out there! Thanks More