Royal Moore Toyota - Service Center

Went into Royal Moore Toyota due to the fact that I was not happy with my last service at Beaverton Toyota. I had a bad vibration in what I thought was the rear speaker and was told by the prior Dealershi not happy with my last service at Beaverton Toyota. I had a bad vibration in what I thought was the rear speaker and was told by the prior Dealership that there was nothing that could be done. I was also told that the cabin air filter was not included in my 10K mile service, which it showed in the Maintenance Book was included. As it turned out the other dealership charged Toyota for the cabin air filter which I did never received. Carmen went out of his way to look up my prior service, and that is when we discovered what Beaverton Toyota had done. The vibration was located in the headliner of my vehicle and an appointment was scheduled to have this fixed, I hope. Because it is still under warranty, I will also be provided a rental vehicle. Carmen and Royal Moore is my new dealership. I cannot rate the quality of work yet as the work has not been completed. More

Our Highlander was scheduled for routine oil change/inspection service. Also there was a fuel pump recall so all the maintenance was performed at one time. We had outstanding customer service f change/inspection service. Also there was a fuel pump recall so all the maintenance was performed at one time. We had outstanding customer service from Ray Valero. He has helped us many times before and is always very helpful and friendly. The work was finished is a very timely manner with no problems. More

I brought my new car in for a 6 month checkup. Christopher was very friendly and efficient and everything went fine. I'll be back in 6 months. Christopher was very friendly and efficient and everything went fine. I'll be back in 6 months. More

Awesome customer service. Chris was friendly and answered all my questions that i had. xxxxxxto the whole team as well. Was only there for about 30-40 min. Thanks again. all my questions that i had. xxxxxxto the whole team as well. Was only there for about 30-40 min. Thanks again. More

Olivia was very professional and thorough. She explained everything about my service in detail. I highly recommend Olivia and Royal Moore Toyota for your vehicle service. I received 10 star treatment! everything about my service in detail. I highly recommend Olivia and Royal Moore Toyota for your vehicle service. I received 10 star treatment! More

Wait time was very short. Amanda was friendly and professional. Waiting area a Was clean and neat. Restrooms were spotless. Everyone observed 6 feet of space tequirements professional. Waiting area a Was clean and neat. Restrooms were spotless. Everyone observed 6 feet of space tequirements More

I was about 20 minutes late because of trouble starting the Tundra. The Service Department still fitted me in, and did an excellent job servicing the truck and making repairs. the Tundra. The Service Department still fitted me in, and did an excellent job servicing the truck and making repairs. More

been coming here for about 15 years now.....i've gotten to know the "oldies", and now am getting to know the younger crew/front desk people. YOU know my car, and i appreciate that. Everyone is very helpful to know the "oldies", and now am getting to know the younger crew/front desk people. YOU know my car, and i appreciate that. Everyone is very helpful, and don't seem to mind my "quirks"! everyone is friendly, techs are thorough, prices are easy on my pocket book....what more can i say? will always continue to come here for my car's servicing! More

I had to bring my Toyota Rav4 for a recall service. All staff I encountered were friendly, my service was completed in a timely manner, and they even provided me with a free rental during the service. Than staff I encountered were friendly, my service was completed in a timely manner, and they even provided me with a free rental during the service. Thanks Royal Moore! More

Christopher Aronson was outstanding in his professional manners and customer service, unlike other representatives I had to work with who made me feel unwelcome, did not explain, or forgot to provide some manners and customer service, unlike other representatives I had to work with who made me feel unwelcome, did not explain, or forgot to provide some needed services. Because of the excellent service Christopher Aronson provided, I decided to give this dealership another chance! More