1,133 Reviews of Royal Moore Toyota - Service Center
Mike Taylor is, hands down, the best service advisor that I have had the pleasure to work with. My family has been bringing our vehicles to him for almost 5 years. Not only is Mike extremely knowledgeable, I have had the pleasure to work with. My family has been bringing our vehicles to him for almost 5 years. Not only is Mike extremely knowledgeable, honest and thorough, he is also kind and considerate. When Mike found out that my Dad was a Veteran, he asked me if he could call him and thank him for his service. My Dad was almost 90 at the time and that phone call meant the world to him. Royal Moore Toyota is a great dealership and Mike Taylor is a big reason for that! We are definitely customers for life! More
Always happy with the Royal Moore Toyota service department. I always wait in the lobby and I never feel like I’ve waited an excessive amount of time for general services. department. I always wait in the lobby and I never feel like I’ve waited an excessive amount of time for general services. More
Great service quick nice tv and coffee too! Not pushy or trying to sell anything Not pushy or trying to sell anything More
There are friendly and professional people in service. Nice when they know your name when coming in for vehicle service or with any vehicle issue. Nice when they know your name when coming in for vehicle service or with any vehicle issue. More
The service rep. Mike Taylor was super awesome. He made sure I was being taken care of and was super helpful. I felt super comfortable leaving my car I'm his hands. H Mike Taylor was super awesome. He made sure I was being taken care of and was super helpful. I felt super comfortable leaving my car I'm his hands. He had it in for inspection quickly, gave me a clear understanding on the condition of my car, and kept me updated every step of the way. Thank you so much Mike! More
We have previously had our vehicles serviced at Royale Moore, but on July 12th I brought my Toyota sienna in when the service drive opened. I had found out the night before that I would have to make an em Moore, but on July 12th I brought my Toyota sienna in when the service drive opened. I had found out the night before that I would have to make an emergency drive to Southern California and my van was I need of service bedore we could leave. Mike Taylor immediately got to work and squeezed me into the schedule. He was courteous and understanding, but what I appreciated the most was his honesty and direct approach. If Mike is an example of the standard for customer service, then we will definitely continue to bring our van back to Royale Moore. Thank you, Mike, for helping to bring a little piece of mind to a very tough situation. And thank you to the technicians that did the work that helped to get us to California and back home safely. More
I came to Royal Moore Toyota due to a check engine light and was able to get trustworthy assistance by service advisor Mike Taylor. He was very helpful and communicated with me the issues with my Toyota Sie and was able to get trustworthy assistance by service advisor Mike Taylor. He was very helpful and communicated with me the issues with my Toyota Sienna. I was visiting from California and was on vacation but was worried about my minivan not being to make it back to California. Mike Taylor went out of his way to let me and my family enjoy our vacation with another Toyota Sienna. Mike also made sure our fluids were all topped off and ready for the long trip back to California. I am very grateful for Royal Moore Toyota and the service I received from the service department. I would definitely come back with any other automotive issues in the future if visiting Hillsboro Oregon. Thanks again to Mike Taylor and Royal Moore Toyota! More
Took my vehicle to Royal Moore and Mike Taylor was my service advisor. Mike provided outstanding support and gave me daily updates while my car awaited parts. He worked directy with my insurance company service advisor. Mike provided outstanding support and gave me daily updates while my car awaited parts. He worked directy with my insurance company which made the experience less stressful for me. Mike even hoisted my car so I could inspect the undercarriage repairs and speak with the technicians myself. Excellent service all around and I would recommend Royal Moore to anyone. More
Caroline was great. She was very freindly and efficient. They got me out quickly. Thanks. She was very freindly and efficient. They got me out quickly. Thanks. More
Quick service. Professional and polite advisers. My adviser Caroline brought my car right to me. Professional and polite advisers. My adviser Caroline brought my car right to me. More