Royal Moore Toyota - Service Center

The service professional, Christopher, was very personable and attentive. The waiting room was clean, use of wifi while waiting. And, bonus to be able to use a coupon. The oil change took a litt personable and attentive. The waiting room was clean, use of wifi while waiting. And, bonus to be able to use a coupon. The oil change took a little longer than I'd prefer, but overall, a positive experience. More

Everyone was friendly. My service rep kept me informed during my service appointment and informed me what needed to be done to my car in the future. Gave me a price for needed repair. Very helpful. . during my service appointment and informed me what needed to be done to my car in the future. Gave me a price for needed repair. Very helpful. . More

Very friendly and helpful. Felt very comfortable and the wait for service was quick and efficient I will be back for next service. Thank you wait for service was quick and efficient I will be back for next service. Thank you More

Your service department goes out of their way to help the customer. I can't say that about other local dealerships. Kudos to Ray Valero and his crew-I appreciate his "can do" attitude and a willingness to j customer. I can't say that about other local dealerships. Kudos to Ray Valero and his crew-I appreciate his "can do" attitude and a willingness to jump right into the problem and return a call or text to give me an update on the cost and time to repair my Scion. Thumbs up Ray! More

My vehicle was ready for the 45,000 service. Without having an appointment the dealership kept my vehicle gave me a ride home. When vehicle was done in a very timely manner I got a ride back. Awesome se having an appointment the dealership kept my vehicle gave me a ride home. When vehicle was done in a very timely manner I got a ride back. Awesome service. More

Recall for fuel pump and routine service all performed at the same time. Quicker than time quoted, which was so appreciated. Great courteous personal care. the same time. Quicker than time quoted, which was so appreciated. Great courteous personal care. More

Went into Royal Moore Toyota due to the fact that I was not happy with my last service at Beaverton Toyota. I had a bad vibration in what I thought was the rear speaker and was told by the prior Dealershi not happy with my last service at Beaverton Toyota. I had a bad vibration in what I thought was the rear speaker and was told by the prior Dealership that there was nothing that could be done. I was also told that the cabin air filter was not included in my 10K mile service, which it showed in the Maintenance Book was included. As it turned out the other dealership charged Toyota for the cabin air filter which I did never received. Carmen went out of his way to look up my prior service, and that is when we discovered what Beaverton Toyota had done. The vibration was located in the headliner of my vehicle and an appointment was scheduled to have this fixed, I hope. Because it is still under warranty, I will also be provided a rental vehicle. Carmen and Royal Moore is my new dealership. I cannot rate the quality of work yet as the work has not been completed. More

Our Highlander was scheduled for routine oil change/inspection service. Also there was a fuel pump recall so all the maintenance was performed at one time. We had outstanding customer service f change/inspection service. Also there was a fuel pump recall so all the maintenance was performed at one time. We had outstanding customer service from Ray Valero. He has helped us many times before and is always very helpful and friendly. The work was finished is a very timely manner with no problems. More

I brought my new car in for a 6 month checkup. Christopher was very friendly and efficient and everything went fine. I'll be back in 6 months. Christopher was very friendly and efficient and everything went fine. I'll be back in 6 months. More

Awesome customer service. Chris was friendly and answered all my questions that i had. xxxxxxto the whole team as well. Was only there for about 30-40 min. Thanks again. all my questions that i had. xxxxxxto the whole team as well. Was only there for about 30-40 min. Thanks again. More