Royal Moore Toyota - Service Center

The last Toyota dealer i'll ever go to! I used to go to "another" Toyota dealer for my service since I had a service contract, but was so happy when I discovered Royal Moore. They're always I used to go to "another" Toyota dealer for my service since I had a service contract, but was so happy when I discovered Royal Moore. They're always friendly and helpful and not too pushy! I'll never go anywhere else if I can help it! More

Came in to get our Tundra serviced. Had a coupon card that said no appointments required until 1pm on Saturdays. Arrived at 12:20. Right when I walked in I hear one of the service guys say, "here we go a that said no appointments required until 1pm on Saturdays. Arrived at 12:20. Right when I walked in I hear one of the service guys say, "here we go again". Then the 2nd guy states, "Hey guys...we are not taking anymore cars today". I ask why not and that the card clearly states until 1pm on Saturdays and that also the card states, "No gimmicks, no hype, just a simple offer to encourage you to visit our service and parts departments". He just says sorry...no more cars today. So me and my wife, who followed me there in another car so that we could just drop the truck off, had to turn around and go home. So in short I was not encouraged to visit Royal Moore's service department ever again nor will I ever buy a car from them (we have bought 3 in the last 5 years from another dealership). Also a few of the good reviews that you see here from others are not legit. They were posted by salesmen posing as customers...I know this for a fact. Royal Moore is one of those old school dealerships who still practice shady and unscrupulous tactics. I thought that maybe their service department would be different since it's not being overseen by sales people...I was so wrong. Avoid Royal Moore at all costs. More