Royal Moore Toyota

good handling of difficult cases I'm new to the country so didn't know/have many things. Dispute of that RM staff took their time to sort things out. I'm new to the country so didn't know/have many things. Dispute of that RM staff took their time to sort things out. More

Worst customer service ever! I will not list the sales person, my awful experience was with their finance person, sadly I can't remember his name. While the sales person I was hel I will not list the sales person, my awful experience was with their finance person, sadly I can't remember his name. While the sales person I was helped by was courteous and willing to show me whatever I asked to see once I was ready to talk financing, the experience went downhill quickly. I have excellent credit so this was not a factor in this review. The finance manager was rude and was interested in only furthering his bottom dollar at my expense. The fact that he was not even willing to show me more than just his estimation of a deal was a quick turn off for me. I asked to see some financing estimates with a fairly reasonable interest rate, one that I knew I could definitely qualify for but he insisted on running a credit report before he would even talk costs with me. I was not about to have a hard hit on my credit report unless I knew what they were willing to do for me, something that Beaverton Toyota was willing to do immediately when I went to them the very next day, I ended up buying my car at Beaverton Toyota instead. Royal Moore permanently lost a customer, the sad truth here is that this would have been our fourth purchase with them. Between my husband and I we have purchased 3 other cars throughout the years. Never again! More

Top notch sales personnel and finance staff After visiting six dealerships that treated us very rudely and unprofessional, we were overwhelmed when treated professionally and friendly at Royal M After visiting six dealerships that treated us very rudely and unprofessional, we were overwhelmed when treated professionally and friendly at Royal Moore. Other dealerships around the state need to be trained by Jason and Pam on "great customer service". If your looking for a car go to Royal Motors in Hillsboro. Thanks Jason and Pam for a very pleasant experience in buying a car More

Excellent experience finding a hard to find car I was looking for a manual transmission car - hard to find these days. The sales team found one on the lot that had been promised in a trade to anothe I was looking for a manual transmission car - hard to find these days. The sales team found one on the lot that had been promised in a trade to another dealership. No problem they said! I took the car home same day! Everyone was incredibly friendly and professional. More

a seamless purchase Most of the negotiation was done online and the price was set before we came to the car dealership. Jason listened to our request, answered promptly Most of the negotiation was done online and the price was set before we came to the car dealership. Jason listened to our request, answered promptly our few questions and delivered our car very rapidly. The process was seamless and flawless. Thanks again Jason More

Best place to buy a car! Period! This was the best experience I have ever had at a dealership. Brent and Jessie are amazing! If your looking for a car, a great price and great people This was the best experience I have ever had at a dealership. Brent and Jessie are amazing! If your looking for a car, a great price and great people to work with, this is the place for you! More

quick, fair, focussed Came for a car on December 31, and was helped very quickly. I liked the price compared to prices our friends received for the same car at another dea Came for a car on December 31, and was helped very quickly. I liked the price compared to prices our friends received for the same car at another dealership. The process was clear and transparent. We were very satisfied. More

Excellent Service We are very happy with the service we received from Jason. 95% of our business was taken care from home which was really nice. He explained everythi We are very happy with the service we received from Jason. 95% of our business was taken care from home which was really nice. He explained everything he felted we needed to know & made sure we had no other questions. Would recommend Jason to anyone interested in purchasing a Toyota. Bonnie Pittenger More

Easy and hassle free I gave this dealership four stars because of the level of service and ease it was going through trading my car in and finding the right vehicle for me I gave this dealership four stars because of the level of service and ease it was going through trading my car in and finding the right vehicle for me. They didn't try and low ball me on my trade it, they gave me what I asked and helped work with me on what type of used car I could afford. More

Good experience Donny white did a great job finding ous the right truck. Great guy to find the right one knows what his doing. I would buy another car. Donny white did a great job finding ous the right truck. Great guy to find the right one knows what his doing. I would buy another car. More