Royal Moore Toyota

Great service Dealt with a young man by the name of Donny White, first I was talking to a guy named Jesse, then the manager, and he passed me off to Donny. No press Dealt with a young man by the name of Donny White, first I was talking to a guy named Jesse, then the manager, and he passed me off to Donny. No pressure from him and he did everything he said he would. Kind of nice to have a young man that was honest, forthright and listened to what we wanted; not what he wanted. No push to used cars, no unanswered questions and anything he wasn't sure of he did not commit to just to get the sale. We did not purchase until the next day as I let him know that we would need to pray about it; he totally understood and was genuinely receptive. When we came back, he was prepared and ready and walked us through the process. Royal Moore can say they have one great employee as far as I am concerned. Pam did a great job on the financing end and we were pleased with every aspect of the purchase More

Quick and easy I'd rather have a beating than spend all day at the dealership. But, Austin did a great job explaining the two vehicles I was interested in and made t I'd rather have a beating than spend all day at the dealership. But, Austin did a great job explaining the two vehicles I was interested in and made the short visit bearable. I maybe spent 30min in the "Chair" waiting for the paperwork and the price. More

Upgrade to a newer car from old one When we agreed to purchase the 2011 Kia Soul we were told Computer showed two keys for the car. Once the paperwork was completed the Salesman did atte When we agreed to purchase the 2011 Kia Soul we were told Computer showed two keys for the car. Once the paperwork was completed the Salesman did attempt to locate the second key was unsuccessful. I feel once the paperwork was done there was no concern on the Salesman part to correct the "second key" statement. More

Very Responsive and Easy When I started sending out inquiries about a new Tacoma, Jason was by far the most responsive of any of the internet sales managers. He proved multip When I started sending out inquiries about a new Tacoma, Jason was by far the most responsive of any of the internet sales managers. He proved multiple times over that he was willing to work hard and earn my business. Made what I though was going to be a very complicated process very easy. More

no pressure dealer dislike buying cars but i wouldnt mind going to royal moore again. the sales reps were very helpful answered my questions and worked with my budget. dislike buying cars but i wouldnt mind going to royal moore again. the sales reps were very helpful answered my questions and worked with my budget. Jessie was especially patience with me when i wanted to look at almost every sing car on the lot. More

Streamlined and pleasant experience We had been looking for a Highlander for a month or so, but couldn't find what we wanted. We learned of the 20 yr/ 200000 warranty at Roayal Moore and We had been looking for a Highlander for a month or so, but couldn't find what we wanted. We learned of the 20 yr/ 200000 warranty at Roayal Moore and decided to check them out. What a huge difference in the way we were treated compared to the other dealerships. I e-mailed Jason telling him what we wanted and he not only responded right away, he also gave us invaluable information regarding the options available (pros and cons). He had no problem getting us the vehicle we wanted! We were extremely happy with the price he quoted us as well as the service we received from everyone there. The drive was totally worth it! More

Great Dealer Experience I hate buying cars at a dealership - especially if you want to trade-in a vehicle. I assisted my daughter in buying a new Mazda 3 at Royal Moore Toyo I hate buying cars at a dealership - especially if you want to trade-in a vehicle. I assisted my daughter in buying a new Mazda 3 at Royal Moore Toyota. Why Toyota for a Mazda? Because Jessie works at the Toyota and handles the online sales. I had done a Kelly Blue Book valuation of my Miata as a possible trade-in or outright dealer purchase. Jessie responded. When I told him we were coming in to check out a specific listing, he brought the car over from next door,took her for a test drive and sat down and helped us work out a deal that we were both pleased with. It did take one iteration but we got a good deal. He also made sure the vehicle was detailed and ready to go once we had completed the pages and pages of the sales agreement with Brent. Brent kept it light and helped her decide which financing package to go with and caught a glitch in the first printout so did it over to ensure we got the discount. Overall, the best car buying experience ever. More

A great experiance! Austin Parker did a great job making us feel welcome and connecting with us on a personal level. This made us feel like we were buying from local peo Austin Parker did a great job making us feel welcome and connecting with us on a personal level. This made us feel like we were buying from local people like us. He conformed to our style of buying and we appreciated it very much. Thanks Austin and Royal Moore More

Jason is Super Awesome! My wife and I have only superlatives to say about our experiences with Royal Moore and Jason Walraven in particular. We have worked with Jason before My wife and I have only superlatives to say about our experiences with Royal Moore and Jason Walraven in particular. We have worked with Jason before and this time was no different. He is amazing to work with. He is probably the antithesis of what many would imagine a car salesperson to be. He gives his customers their space, is not pushy, and his prices cannot be beat! I would highly recommend Jason to anyone who is looking to buy from Royal Moore! More

Awesome experience!!!! Very easy going people and understand financial differences. Austin made our experience awesome. Very friendly and relatable. Didn't try to talke us i Very easy going people and understand financial differences. Austin made our experience awesome. Very friendly and relatable. Didn't try to talke us into anything we weren't comfortable with. :) More