Royal Moore Toyota

Alejandro nos ayudó mucho a comprar mi nuevo carro y me aceptó mi carro en muy buen dinero lo recomiendo mucho. aceptó mi carro en muy buen dinero lo recomiendo mucho. More

I love my car from here. The staff were super nice and very friendly. They got us in there and out pretty fast. I highly recommend them to anyone. The staff were super nice and very friendly. They got us in there and out pretty fast. I highly recommend them to anyone. More

Tyler was fantastic to work with! He made the car buying process easy, quick, and stress-free. Super knowledgeable, friendly, and went above and beyond. Highly recommend asking for Ty He made the car buying process easy, quick, and stress-free. Super knowledgeable, friendly, and went above and beyond. Highly recommend asking for Tyler! More

Was quick to locate cars to look at, was nice to not have to walk around a lot. to walk around a lot. More

I recently purchased a new RAV4 XLE Premium from Royal Moore Toyota and overall, the dealer could have been a lot more clear and transparent about cost details, service and warranty program terms and incl Moore Toyota and overall, the dealer could have been a lot more clear and transparent about cost details, service and warranty program terms and inclusions (electronics, power train, etc.). Costs that I believed were included came at a significant incremental cost. In sum, know exactly what you are buying into with Royal Moore or any other dealer. I also felt the financing discussions and digital signing of documents were rushed and I felt pressure to buying into the add ons. I was looking for the low pressure purchasing experience the reviews and the Costco Auto Program touted, but during negotiations, costs were explained through the lens of monthly payments and not true line item costs, which I found to be misleading. That said, I reached out to the Royal Moore team with my concerns and a Manager immediately called me back. We had a constructive conversation and I provided honest feedback of my purchase experience. Sadly, there was nothing they could do to change things, but I asked them to do better and provide a more fair, transparent and low pressure car buying experience for other customers that they deserve and that I wish I had. More

Juan was great! Super knowledgeable about the product and differences in handling between each package option. He was a non pressure sales person which I appreciate. Super knowledgeable about the product and differences in handling between each package option. He was a non pressure sales person which I appreciate. Luis in finance was knowledgeable and efficient. More

Been looking for a Mudbath TRD Pro for a while. My wife saw it was available and so I called and spoke with Brandon English right away. Told him I would take it no questions asked but would not be My wife saw it was available and so I called and spoke with Brandon English right away. Told him I would take it no questions asked but would not be able to drive down as my wife just had her tonsils removed. Brandon went and explained the situation with his manager and they were totally understanding and we did the whole transaction over the phone including trading my vehicle in. The whole process was 100% excellent and smooth from start to finish. Once completed Brandon drove the new truck 4 hours to my house and took my old vehicle back on trade. Tell me another dealership that would go above and beyond like that, I don’t know of any. Going forward are family will deal with Brandon and the team at Royal Moore Toyota going forward. More

Alejandro had me in and out in less than 3 hours and that included a test drive. Honest service and he is also hilarious! included a test drive. Honest service and he is also hilarious! More