Royal Moore Toyota

Great salesman, great car My salesman, Michael Heusler along with his sales manager did a great, no pressure job. I was particularly impressed with Michael's knowledge of the c My salesman, Michael Heusler along with his sales manager did a great, no pressure job. I was particularly impressed with Michael's knowledge of the car and his ability to explain the features. They helped me get a fantastic price for my trade-in and just exactly what I wanted in my new Prius. More

Made everything easier and better then my first experience The experience with this place was amazing, other dealerships were more worried about getting the sale done rather then helping you on getting a good The experience with this place was amazing, other dealerships were more worried about getting the sale done rather then helping you on getting a good deal on the vehicle. Not this place they actually want to make sure you leave happy and stress free. More

Knowledgable sales staff Michael, our salesperson, did an excellent job explaining just about every possible feature of the Toyota Highlander. In fact, more than just explain Michael, our salesperson, did an excellent job explaining just about every possible feature of the Toyota Highlander. In fact, more than just explain, he demonstrated those features and encouraged me to try them out when I got behind the wheel. By the time the test drive ended, it felt as if I had already owned the car for some time. Additionally, Brent in Finance, helped make the purchase especially smooth. More

Good, friendly experience It was a good and friendly experience.The dealer guided me to a good car. I would recommend this dealership to my friends and family. It was a good and friendly experience.The dealer guided me to a good car. I would recommend this dealership to my friends and family. More

Great service I bought a great 2014 Tacoma recently, Jason was professional and helpful. No uncomfortable hassling, just helpful service. I am a satisfied customer I bought a great 2014 Tacoma recently, Jason was professional and helpful. No uncomfortable hassling, just helpful service. I am a satisfied customer and would recommend this dealership to others. More

Easiest car deal ever. This was the most pleasant car buying experience that I've ever had. I had done my research, knew what I wanted and what a reasonable price was for my This was the most pleasant car buying experience that I've ever had. I had done my research, knew what I wanted and what a reasonable price was for my new Highlander. I went in told the salesman what I wanted and where I expected my payment and financing to be and they made it happen. More

A Positive & Stress-Free Purchasing Experience It was very close to the end of the day when we dropped in at Royal Moore. We were aware of the time when we went and our plan was to just ask a few s It was very close to the end of the day when we dropped in at Royal Moore. We were aware of the time when we went and our plan was to just ask a few simple and general questions for the time being and come back during the business hours. Jessie Polk helped answering our questions and after we became interested in a deal and ended up staying much longer and later, Jessie maintained to treat the visit just as if it were a visit happening during earlier business hours—still being friendly, pleasant, informative, and patient—things you would not expect of anyone who is working after his hours and things you would not impose on yourself in the same situation. Also, the entire process was clearly informative but never persuasive at any point, which made it an absolutely stress-free and positive purchasing experience. More

Professional and Excellent New Car Purchase I was out of town when my husband initially connected with Jason regarding the purchase of a new Prius. We had done our online research and made an ap I was out of town when my husband initially connected with Jason regarding the purchase of a new Prius. We had done our online research and made an appointment to "shop talk" the next day with Mark. Mark was outstanding in every way--answered all our questions in a straight-forward fashion, made the test drive pleasurable yet explained all of the car's pertinent functions concisely and conveyed upgrade information in a non-pressure manner. His upbeat, energetic personality and great sense of humor made the purchase, from start to finish, pleasureable. Pam was also great in the finance department. It was relatively quick and all of the details of our agreement well explained. It was the end of the day and she was friendly and energetic. Because our purchase concluded at the end of Sunday, I needed to return the following Wed. to pick up floor mats.(they were available for pick-up Monday, but I had to work!) When I drove into the service area, the salesman was friendly and prompt with delivery of my mats. Perhaps one small area where service could really have received an outstanding from me, would have been the service man carrying the bulky mats to the car and laying them out, along with the cargo mat. Just a suggestion... My husband and I are super pleased with our purchase and the excellent service we received. Thank you so much! Lynne Gehm More

Purchased Scion from Royal Moore Toyota/Scion We visited Royal Moore dealership looking for a Scion near the end of the day. Austin Parker greeted us and brought one out for our test drive. We t We visited Royal Moore dealership looking for a Scion near the end of the day. Austin Parker greeted us and brought one out for our test drive. We took our time for a longer drive. Friendly experience. (Contacted two other Scion dealers: One took several days to get back with me. The other one didn't care much and also failed to return my call for further info.) Note: Didn't rate quality of work because it was not a repair. More

Excellent It was a very positive experience buying my new Tundra. Staff that I dealt with was very pleasant. Austin explained all the features of my new vehic It was a very positive experience buying my new Tundra. Staff that I dealt with was very pleasant. Austin explained all the features of my new vehicle and answering any questions I had. More