Royal Moore Toyota

Mark and Patrick were fantastic! We're really happy with the service and highly recommend this Toyota dealership. We're really happy with the service and highly recommend this Toyota dealership. More

Mark and Patrick were fantastic! I highly recommend this dealer to my family and friends. I highly recommend this dealer to my family and friends. More

Asher was great and helped us out right before the holidays. Definitely recommend the dude. holidays. Definitely recommend the dude. More

Making the service appointment via phone was easy. Arriving at the Royal Moore Toyota Service dept., I dealt with Caroline who was professional yet friendly. She made sure the coupon I had was applied Arriving at the Royal Moore Toyota Service dept., I dealt with Caroline who was professional yet friendly. She made sure the coupon I had was applied to the cost of the service. More

Mike helped get me get my truck in and out quick. Stopped in for wipers and a quick check and his service was outstanding. Stopped in for wipers and a quick check and his service was outstanding. More

We really enjoyed working with Jessica during our vehicle purchase at Royal Moore Toyota. She made us feel comfortable and made the buying experience as smooth as possible. purchase at Royal Moore Toyota. She made us feel comfortable and made the buying experience as smooth as possible. More

Asher got us a great deal on a new Tacoma right before Thanksgiving and we couldn’t be happier. Our friends are going to love it too. Thanksgiving and we couldn’t be happier. Our friends are going to love it too. More

The service advisor was polite, kind and empathetic. The issue lies with the dealership, I bought a car at your location with the added maintenance contract but when I go for my first oil change, they r The issue lies with the dealership, I bought a car at your location with the added maintenance contract but when I go for my first oil change, they rotate the tires without any indication about balancing. I brought the car in a standard condition for my driving which means mud and dirt due to gravel roads. To rotate tires and not balance them is assinine. There is no safe way to opperate the vehiclein that condition. The minute that I got to highway speeds it was clear what happened. I tried to call but kept getting sent to a call center even when picking the option for service advisor. So my only option was to drive back to the dealership with a car full of groceries that needed refridgeration. That is when I learned that I could pay an extra fee to not have my car try to throw me off the road due to the balance issue. I asked for the tires to be returned to their prior placement. Now I have another trip to discount tire to have them assist properly. This is poor business planning in my opinion, the cost of balancing the tires vs. an unhappy former loyal customer. This tells me clearly that the dealership is not the place to go when work is needed. Very disappointed in the situation but I will say that I think that the service advisor was trying her best and I do appreciate that. More

Makes realistic and achievable commitments and delivers on their promises; very sensitive to customer needs and wants on their promises; very sensitive to customer needs and wants More

I love this service center every time I come it’s quick in and out service and my representative Caroline who I’ve worked with in the past is always such a friendly face to see always seems to have a posit in and out service and my representative Caroline who I’ve worked with in the past is always such a friendly face to see always seems to have a positive team player attitude and I appreciate that. Thank you royal Moore More