Royal Moore Toyota

Just got my brand new Tacoma from this dealership. I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Isaac was very thorough and knowledgeable. He was ab I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Isaac was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. More

Work performed and customer service always first class. Would not take my truck anywhere else . Would not take my truck anywhere else . More

Andrew was very helpful with the process and made it very easy. Overall process was great. easy. Overall process was great. More

Dave Denney, Brent Arritola, DJ, Patrick and Mily - what an amazing team!! From start to finish, and after - always felt like I was the most important customer to walk in the dealership!! I now have no do an amazing team!! From start to finish, and after - always felt like I was the most important customer to walk in the dealership!! I now have no doubt my service experience will be just as amazing. The complimentary Toyota Care - who does that ... 2 years of FREE maintenance, way to go Toyota and for understanding how important it is to maintain my financial investment (2022 Limited Avalon). All around - highly recommend Royal Moore Toyota!!! More

I want to call out an excellent experience I had with the Royal Moore Toyota service department--specifically the team of Mike Taylor, David Ferraro, and Brandon Cicero. In fact, I will tell you it hands dow Royal Moore Toyota service department--specifically the team of Mike Taylor, David Ferraro, and Brandon Cicero. In fact, I will tell you it hands down the best experience I've ever had with a dealer service department in my entire life. My Highlander was making some noises. One of them seemed to be mechanical and I was concerned something was going to fail during an upcoming road trip. The other noise was an annoying rattle that had been present since I bought the car (new) just over a year ago from another dealership. That dealer's team was unable to identify the problem of the rattle, so I asked Mike if they would look into it while addressing the other more serious sound. Mike and his team began troubleshooting the issues and thought they had resolved them both. As often happens in these kinds of situations, the sounds come and go, and what we thought had been fixed was still a problem. This is where Mike, David, and Brandon set themselves apart from every other experience I've had. Instead of shrugging their shoulders and telling me there was nothing they could do, Mike told me how much he wanted to get it resolved and asked if I would please leave the car with them. Also, because he didn't want to make me go longer without a car, he arranged for me to have a loaner car while they continued investigating the problems. I was thrilled when Mike told me that David and Brandon were able to finally diagnose and fix both the problems. For over a year no one else had the ability or drive to figure things out until I took it to this outstanding team at Royal Moore's service department. I can't imagine how frustrating it was for them to hunt down the source of these noises, but they did it. As I said at the beginning, I've never had such a stellar experience with a service department. If the rest of the employees at Royal Moore Toyota are like Mike, David, and Brandon, they will have no shortage of loyal customers. Thanks again for all your help! More

A regular vehicle inspection check turned out to be a 1. 5 hours This happens every time I go there. I’m glad I don’t have to go there any more 5 hours This happens every time I go there. I’m glad I don’t have to go there any more More

Ray is one of the reasons why I still drive to Hillsboro, instead of Beaverton, for services on my vehicle. Great people and technical kills; love working with him. instead of Beaverton, for services on my vehicle. Great people and technical kills; love working with him. More

Sold our car through Eros. The process and paperwork was quick and easy. Would recommend. The process and paperwork was quick and easy. Would recommend. More

Knowledgeable, responsive to concerns and questions. Set expectations for delivery and met them. Would recommend dealership to others. Set expectations for delivery and met them. Would recommend dealership to others. More

Scott is very knowledgeable and helpful in every way. He is also very patient and respectful. He is also very patient and respectful. More