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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
353 Reviews

353 Reviews of Royal Moore Subaru Nissan - Service Center

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August 23, 2022

! have been a customer for 30 years . the young man who served me did exactly what he was suppose to do. & made sure i was happy.. being very considerate & polite. More

by grandmadel70
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Sep 04, 2022 -

Royal Moore Subaru responded

Thank you so much for your loyalty, it is greatly appreciated. We will continue to work hard to provide a great experience every time you're in to see us!

August 23, 2022

Appreciate the fact that even though we were scheduled for brake work when they found we didn’t need it they let us know! More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Fredrickson
Sep 04, 2022 -

Royal Moore Subaru responded

Thank you for taking the time to share about your recent experience with us. We look forward to seeing you next time your vehicle is due for service!

August 17, 2022

Julie and Isaiah were very helpful during my visit to the parts department. First rate customer service! More

by service&parts customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaiah, Julie Jenkins
Aug 23, 2022 -

Royal Moore Subaru responded

Thank you for sharing about our Parts/Service team!

August 17, 2022

advisor, Sacramento, is commendable ! thank you very much for your help while serving my vehicle More

by Tapat5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Royal Moore Subaru responded

Thank you for sharing your service experience. We would love to know more information on what we could have done to have improved the customer service, overall experience, and quality of work performed. Please reach out to Bill Rush at 503-640-5660 when you have time. Thanks!

August 12, 2022

Excellent experience. The service team was friendly and informative and the vehicle was ready 45 minutes before the eta they gave me. More

by capsfan333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Royal Moore Subaru responded

Capsfan333, thank you for your kind words! We're happy we could help.

July 31, 2022

The service and communication were excellent. Also appreciated their help in arranging a ride home More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Royal Moore Subaru responded

We appreciate it Nancy!

July 28, 2022

Sacramento has been our advisor for several years now. Each time we come in to service our 2017 Subaru Legacy he is very professional and friendly. He checks our service record to verify what is really ne More

by kkings9426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Royal Moore Subaru responded

Thanks so much for your continued business!We strive for a high level of customer satisfaction in all aspects of our dealership. We'll share your kind words with Sacramento :)

July 23, 2022

Sacramento Torres explained exactly what repairs were needed to be done. The repairs were completed much faster than I thought !!!! More

by ssvslom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Royal Moore Subaru responded

Thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

July 22, 2022

Received vehicle service from Royal Moore Subaru. Jonathan was my service advisor. Friendly and helpful. I inquired about some touch up paint for my vehicle. He called the parts department for me to More

by Nor
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Royal Moore Subaru responded

We are super excited to see that Jonathan provided you with such great service!

July 16, 2022

Quick and efficient. No hidden items. Quite happy with the experience. Would recommend to others. More

by Toddk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
Aug 02, 2022 -

Royal Moore Subaru responded

Toddk01, we are so pleased you enjoyed your visit to Royal Moore Subaru!

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