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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
353 Reviews

353 Reviews of Royal Moore Subaru Nissan - Service Center

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April 01, 2023

SO helpful! Everyone here is professional, goes the extra mile, and made it very easy to get my goals accomplished! More

by mark.tony.halloran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Shafton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordon Mcnelly, Fernando DelCampo
Apr 07, 2023 -

Royal Moore Subaru responded

We are here to help with anything that come up! Just reach out if you need anything.

February 07, 2023

There was no pressure and visit was very informative. We got all of our questions answered and anything we did not asked was covered as well. Thank you! More

by debbie.sharp
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmylea
Feb 12, 2023 -

Royal Moore Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day. Until next time :)

January 18, 2023

Clean, always ready for the customer! This is the place you want to buy your car very respectful and caring More

by Garet C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Royal Moore Subaru responded

Garet we're glad you had such a wonderful experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 23, 2022

All of the service advisors are very knowledgeable and very helpful. My advisor, Sacramento, always greets me by name and treats me with respect. He arranged a Lyft ride for me because my service was goin More

by WP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Royal Moore Subaru responded

Thank you so much for the feedback!

December 20, 2022

The service department was kind enough to remind me service was due :) Scheduling was easy and they were able to get in at a time that worked for me. Service was done as expected, my service agreemen More

by tmcrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennie
Dec 27, 2022 -

Royal Moore Subaru responded

We are very pleased that you're happy with your service experience. Thank you for taking the time to write about it.

December 16, 2022

Superb treatment by the staff of the service department. I came in for a check of my differential and the got me in and out quickly at no charge. More

by RonB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore!

December 14, 2022

Royal Moore Subaru provides consistently professional service. I appreciate being kept in touch with what is happening with my Subaru via text message so I know what progress is being made and when it wi More

by Ted Tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Royal Moore Subaru responded

Tad, thank you for sharing about your experience with Sacramento!

December 09, 2022

I had my Subaru Outback serviced here and the customer service was great, they got my Subaru in and out quickly and kept me updated the whole time. I will definitely be coming back here for service in the More

by paige.gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Royal Moore Subaru responded

Thank you for taking the time to share about your experience with Sacramento in our service department! See you next time.

November 19, 2022

Emmylea was very kind and patient, she answered all my questions. I look forward to speaking with her again. More

by actuallynoimnot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Royal Moore Subaru responded

Thank you for sharing your experience with Emmylea, our Love Encore delivery specialist!

October 27, 2022

I brought in my Subaru I purchased from Royal Moore in 2014 for a tire fix. They checked all the tires and made sure there were no issues. Additionally, they put my locking lug nuts on, which a different More

by Soobielady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Royal Moore Subaru responded

Thank you for sharing your experiences with Subaru Service!!

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