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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
353 Reviews

353 Reviews of Royal Moore Subaru Nissan - Service Center

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June 26, 2023

Jennifer is very attentive to all details. A great service writer, and customer service person! They are lucky to have her! More

by fatire53
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Esparza
Jul 02, 2023 -

Royal Moore Subaru responded

Fatire53, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

June 23, 2023

Emmylea was amazing! Super informative and helpful! I had a great experience because of her. More

by marvinpj89
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hines
Jun 27, 2023 -

Royal Moore Subaru responded

Marvinpj89, thank you for your kind words! We're happy we could help. Thank you so much for choosing Royal Moore Subaru as your first choice for service!

June 23, 2023

This dealership was very helpful with friendly service. I would highly recommend working with Emmylea. She was great! More

by adammason333
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Royal Moore Subaru responded

Adammason333, thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Moore Subaru!

June 21, 2023

Everyone was helpful as soon as I walked in the door until I left. The place was well organized, and had no complaints. More

by ken-bk
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Royal Moore Subaru responded

Ken-bk, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

June 21, 2023

Emily was extremely helpful and made everything super simple and easy to deal with. Definitely would recommend. More

by Hunter.hamblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Royal Moore Subaru responded

Hunter.hamblin, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!

June 20, 2023

The car buying experience was awesome. The service dept not so good. I had to bring my car back in so they can add the clear coat and other services which I had an appointment for. The fir More

by strausshaus6
Recommend Dealer
Yes
Employees Worked With
Dina?, Jennifer Esparza
Jun 27, 2023 -

Royal Moore Subaru responded

Strausshaus6, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. We want to regain your trust and your business so please reach out to us at (503) 640-5660. We will work with you to resolve this matter to your satisfaction.

June 20, 2023

Best service department experience my daughter & I have ever had, thanks to Victoria & Jennifer going beyond our expectations to diagnose, repair and get my daughter back on the road. Thank you both so ver More

by Diane in Santa Fe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Blackstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Esparza
Jun 27, 2023 -

Royal Moore Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Moore Subaru!

May 29, 2023

My experience here today was terrific. I was helped out by a young man named Josh Templeton who has a very thorough knowledge of vehicles. I look forward to future interactions with him an More

by Cdphillips98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Templeton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Royal Moore Subaru responded

Thank you very much for sharing your experience!

May 13, 2023

I highly recommend this dealership. We first met them when we were having service performed on our Subaru and they treated us so well we came back and bought our new car from them. We h More

by trinaburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Royal Moore Subaru responded

We greatly appreciate your feedback!

May 05, 2023

Great service! Really helped me out when I was in a bind and needed a new car. Would definitely recommend. More

by Huntleykevin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Blackstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Royal Moore Subaru responded

Huntleykevin11, thanks for your praise and kind comments about our team.

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