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Royal Moore Subaru Nissan - Service Center
Hillsboro, OR
353 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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353 Reviews of Royal Moore Subaru Nissan - Service Center
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August 18, 2020
Was a very good experience and was done quickly and professionally. I got an oil change and was out within an hour without having to make an appointment. professionally. I got an oil change and was out within an hour without having to make an appointment. More
by me
Employees Worked With
Not sure her name
August 18, 2020
We purchased a 2017 Outback at Royal Moore almost 3 years ago. That experience was outstanding - unlike any other dealership. Even so, where they really stand apart is in the service department. I cannot eve ago. That experience was outstanding - unlike any other dealership. Even so, where they really stand apart is in the service department. I cannot even put into words how much we appreciate the exceptional treatment we have always received from Royal Moore, and in particular from Sacramento Torres. He has been so helpful, friendly, informative, and honest with us in every dealing we have had with him. We are in such good hands with Sacramento as our service advisor and he makes the 3 hr round trip drive worth it. We choose to go back to Royal Moore, even though there is a local dealer in Longview just minutes away from our home. Sacramento is that reason. More
by E Collings
Employees Worked With
Sacramento Torres
August 15, 2020
Service Visit Good service visit. My technician was friendly and personable. The visit went smoothly. The construction site was a slight inconvenience, but it will Good service visit. My technician was friendly and personable. The visit went smoothly. The construction site was a slight inconvenience, but it will be nice when it is finally finished. More
by capsfan333
Employees Worked With
Delaney Whitford
August 14, 2020
excellent, definitely will return My daughter brought my car in for an oil change and check up and was totally pleased with her experience and all the people she met. Great job! My daughter brought my car in for an oil change and check up and was totally pleased with her experience and all the people she met. Great job! More
by jberger984
Employees Worked With
Sacramento Torres
August 13, 2020
Reese is always great to work with!One change I do not Reese is always great to work with! One change I do not like is the scheduling. The gal was really nice and helpful but had to contact Reese for ans Reese is always great to work with! One change I do not like is the scheduling. The gal was really nice and helpful but had to contact Reese for answers. I would much rather work directly with Reese and not have a middle man. More
by Macmaid40
Employees Worked With
Reese Richardson
August 13, 2020
Impressed .. I arrived a little early, but service personnel could accommodate me immediately. Service took longer than estimated, but that is because of my goof-u I arrived a little early, but service personnel could accommodate me immediately. Service took longer than estimated, but that is because of my goof-up. I hit the curb rather hard with the right front tire a few weeks ago and the (much needed) alignment took additional time. However, I am glad they spent the extra time getting it right. Didn't mind waiting the extra time. I was very satisfied with the cost as well. More
by jdrotar
Employees Worked With
Jonathan Torres
August 13, 2020
Excellent service I was about 10 minutes early for my appointment. When I pulled in the parking lot, Sacramento met be at my car - before I even got out! He gave me a I was about 10 minutes early for my appointment. When I pulled in the parking lot, Sacramento met be at my car - before I even got out! He gave me a tour of the new facilities and showed me the new Waiting Room area. He told me how long it would take for the work to be done and the work done a little over half the time! And the price was about 2/3 what I was quoted! Very nice surprise indeed! More
by lindajh
Employees Worked With
Sacramento Torres
August 11, 2020
Great....as always. I am amazed how well everything went, especially in the midst of a renovation. I also appreciated the Lyft rides and being able to wait at home. Kee I am amazed how well everything went, especially in the midst of a renovation. I also appreciated the Lyft rides and being able to wait at home. Keep up the good work. More
by Judy Hector
Employees Worked With
J. Lovenberg, Reese Richardson
July 30, 2020
Great problem solving! I've had such great experiences with this dealership and service center over the past 8 years. Most recently I had a weird problem with my sound syste I've had such great experiences with this dealership and service center over the past 8 years. Most recently I had a weird problem with my sound system, and Mr. Sacramento Torres did me a solid by problem-solving the situation and getting me back to listening to great beats again. Last month I had regular tune up there, and they did a thorough job there too. I recommend these folks to everyone I know - Mr. Torres and crew are fast, focused, efficient and friendly, and their fees don't break the bank. I trust them for all the service I need on my rig. Thanks team! More
by Tanya
Employees Worked With
Sacramento Torres
