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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
353 Reviews

353 Reviews of Royal Moore Subaru Nissan - Service Center

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September 15, 2020

I was on time, they were on time. They knew what to do and when it was over everything was done correctly and their whole attitude is good and the experience was pleasant. The new waiting room is a big p More

by michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Torres
Sep 21, 2020 -

Royal Moore Subaru responded

Thank you for visiting us for your service appointment. We look forward to seeing you again next time.

September 13, 2020

Good service: from check-in/out to maintenance. Always helpful with good amenities for waiting for the work to be completed. I trust Royal Moore. More

by oregonsubarudriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Check-in/out staff
Sep 16, 2020 -

Royal Moore Subaru responded

Thank you so much for the great online review! We do appreciate it and your business. See you again soon!

September 12, 2020

From the moment that I called, I received excellent From the moment that I called, I received excellent and courteous service. All representatives used PPE. Also disinfected my vehicle before I rec More

by roel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Sep 16, 2020 -

Royal Moore Subaru responded

We appreciate your business and look forward to assisting you the next time you're in.

September 10, 2020

Dropping off the car is easy, covid safe and friendly. The service department keeps me informed on the progress of work. They provided transportation to and from the dealership. More

by Loebfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Sep 16, 2020 -

Royal Moore Subaru responded

Thank you for your kind words! We're happy we could help.

September 03, 2020

Have nothing but the "best" to say about this dealership! My wife and I have been using Royal Moore, for all of our service needs, for our subaru outback, for years, and will continue to call the More

by frella97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. --- Reese Richardson
Sep 08, 2020 -

Royal Moore Subaru responded

Thank you so much for your continued business.

August 28, 2020

Even with ongoing construction, and COVID 19 restrictions, the service as good as always. Sacramento was, polite, efficient as well as friendly. I will be back! More

by Eileen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sacramento
August 26, 2020

Delaney is very friendly and understanding. Luckily my repairs were covered by my warranty, but the services I paid for were more than my mechanic charges. More

by phyllis.petteys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delaney Whitford
August 26, 2020

I made an express lube appointment (with this rotation) and was advised it would take 1-1 1/4 hours. I arrived 10 minutes early to check in and was there for over 2 hours total. Frustrating to waste my tim More

by CJ Reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
August 21, 2020

Very satisfied with service! Made an appointment. I arrived 15 minutes early but was processed right away. A hour later I am on my way with a car wash coupon! Bonus! Very friendly staff at check in More

by Ken Gates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah
Aug 26, 2020 -

Royal Moore Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

August 18, 2020

in for service new waiting area is very nice. This item should allow no entries. Padded, padded, padded, padded Padded, padded, padded, padded Padded, padded, pad More

by srunning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah
Aug 25, 2020 -

Royal Moore Subaru responded

Thank you for the review, we are very excited for everyone to come in to see the new facility and service area. It's almost done!

Aug 25, 2020 -

Royal Moore Subaru responded

Thank you for the review, we are very excited for everyone to come in to see the new facility and service area. It's almost done!

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