Royal Moore Subaru Nissan - Service Center

easy access to make appointment; at time of service Jonathon was there and ready to help; he explained the service I was getting and also offered plans for the near future; not high-pressure - just a Jonathon was there and ready to help; he explained the service I was getting and also offered plans for the near future; not high-pressure - just a friendly conversation. thanks More

I've been a Royal Moore Subaru customer since 2006. Service advisors Reese and Delaney were wonderful. In addition to the customer pay work I needed done, I came in with an issue from a previous visit Service advisors Reese and Delaney were wonderful. In addition to the customer pay work I needed done, I came in with an issue from a previous visit wherein some hidden damage had been done to the car. They handled that part internally and repaired that problem 100%. Couldn't be happier with the outcome. And really like the remodel of the place! It was definitely dated before. Way to bring the place into the 21st century! More

Service was good, timely and staff very friendly. I came in because of a squeaking sound. It went away after but now it’s back in because of a squeaking sound. It went away after but now it’s back More

I brought the Baja in for regular service which was completed in about an hour for a reasonable price. The staff is friendly and the new facility is nice. completed in about an hour for a reasonable price. The staff is friendly and the new facility is nice. More

Everyone makes you feel like you are part of a bigger family. My experience was only for a routine service but I would expect the same for anything else. family. My experience was only for a routine service but I would expect the same for anything else. More

The new service center is fully open now, and the team is doing everything to keep us safe and serviced. My assigned technician kept me informed and showed me pictures of my filters which, after the wildfir doing everything to keep us safe and serviced. My assigned technician kept me informed and showed me pictures of my filters which, after the wildfires, needed replacing. He let me know how long that would take and everything was as promised. Thanks. More

Came in when 'Check Engine' light and others appeared. Worked with Sacramento Torres to complete diagnostics and determine it was a unique problem to our 2017 Subaru Legacy which was quickly resolved once Worked with Sacramento Torres to complete diagnostics and determine it was a unique problem to our 2017 Subaru Legacy which was quickly resolved once diagnosed. More

We were very pleased with the service we received when we brought our car in for a regular maintenance. The staff was friendly and efficient and communicated well with us. brought our car in for a regular maintenance. The staff was friendly and efficient and communicated well with us. More

Having never done this before I was impressed with the kindness, patience and understanding of the employees I dealt with. Much easier than I thought it would be. kindness, patience and understanding of the employees I dealt with. Much easier than I thought it would be. More

I don't know which employee worked on my car. However, the service department got me in right away, even calling me the day of my appointment and getting my in earlier. Once there, they explained the whol the service department got me in right away, even calling me the day of my appointment and getting my in earlier. Once there, they explained the whole process to me and the waiting area was extremely clean with lots of hand sanitizer available. To me, getting an oil change is an annoying chore but they made it easy and as quick as possible. More