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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
354 Reviews

354 Reviews of Royal Moore Subaru Nissan - Service Center

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December 17, 2020

I went in for service on my Crosstrek because it was making a squeaking/metal sound. They found a rock it the wheel. Good friendly service. More

by mtcall2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delayney
Dec 19, 2020 -

Royal Moore Subaru responded

Thank you so much for choosing Royal Moore. We will be sure to share your experience with Delaney and our service staff.

December 17, 2020

Brought car in for routine service. In and out quickly; courteous service. Overall, I waited in the lounge for maybe half an hour. Good COVID health practices were enforced. More

by sirgregstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delaney Whitford
Dec 19, 2020 -

Royal Moore Subaru responded

Thank you for your kind words! Pleased to hear you were in and out quickly.

December 14, 2020

Delaney was ready and waiting for me when I arrived for my appointment. She was friendly and efficient. The new drop off area for service is wonderful! Everything was clean and fast. Very pleasant experien More

by Chandradeva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delaney Whitford
Dec 19, 2020 -

Royal Moore Subaru responded

Chandradeva, we're so glad to receive your positive review!

December 11, 2020

Organized, great communication and timely. I received text messages concerning updates and the service was completed earlier than expected. I was told in advance how long the service would take and reca More

by raines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D. Whitford
Dec 15, 2020 -

Royal Moore Subaru responded

Raines, thank you for your kind words! We're happy we could help keep your car in tip top shape.

December 10, 2020

Service very fast and complete. Car was sterilized. Good attention to detail, and excellent following of Covid guidelines. Enjoying driving the car now and for years to come. More

by Gebhardtcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese
Dec 15, 2020 -

Royal Moore Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

December 06, 2020

Haven't been by since the remodel and I have to say it looks amazing. I think the only thing I have to complain about is the lack of parking spots. More

by selkie47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
Dec 11, 2020 -

Royal Moore Subaru responded

We really appreciate your great feedback!

November 29, 2020

I brought the Crosstrek in to your Service Department for a regularly scheduled maintenance service prior to ski season beginning. All things were exactly as they should be. Your newly remodeled Service ar More

by familiacastagno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 30, 2020 -

Royal Moore Subaru responded

Thank you so much for sharing your experience with our service department!

November 28, 2020

Excellet pre appointment interaction and good rapport. Timely and quick turnaround. About the only thing would be more clear directions on the dropoff since the service area changed. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Nov 30, 2020 -

Royal Moore Subaru responded

Larry, we will be sure to share your experience with Reese and our service department. Thank you.

November 24, 2020

Wonderful service as usual. Justin was professional and polite and the service was done to my satisfaction in a timely manner. I would recommend Royal Moore Subaru service to anyone looking for a quality More

by TtamNoslot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Asman
Nov 28, 2020 -

Royal Moore Subaru responded

Thank you for using our service department!

November 22, 2020

The employees there are courteous, helpful, friendly and cheerful, even in these pandemic times. Their attention to detail in reviewing the service done to my car was appreciated. I have buying and servic More

by Artrasdewolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown service rep
Nov 28, 2020 -

Royal Moore Subaru responded

We appreciate your positive review! Thank you.

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