Royal Moore Subaru Nissan - Service Center

The new service area is very nice . We brought both our cars in for service . Sacramento Torres was our service advisor ,He was great kept us updated. My car needed a lot more than expected 1100.00 more cars in for service . Sacramento Torres was our service advisor ,He was great kept us updated. My car needed a lot more than expected 1100.00 more .When we came in he went over everything. Walked us to the cashier and then to our car . Covid cleaning was done right in front of us by Mr Torres . Thank you for all the professional staff . Kathleen Cline More

Sacramento was courteous. He showed me the coffee area, then the lounge area with the TV. He also cleaned my key and the steering wheel. then the lounge area with the TV. He also cleaned my key and the steering wheel. More

I just bought my first Subaru! I went Royal Moore for an inspection and to have a roof rack installed. Sacramento is so helpful and patient and kind and well informed and professional! All the people I have inspection and to have a roof rack installed. Sacramento is so helpful and patient and kind and well informed and professional! All the people I have spoken with on phone have been great as well. Thank you so much! I am happy to be a Subaru driver and delighted to have Royal Moore as my support team! More

I bought my first of three Subarus at Royal Moore - way back in 2002! This dealership is honest to a fault! I have never been pressured into repairs when I come in for regular maintenance. If anything, back in 2002! This dealership is honest to a fault! I have never been pressured into repairs when I come in for regular maintenance. If anything, they usually tell me that something needs to be watched and that it will be checked at the next oil change. This information gives me a chance to prepare for some of those bigger expenses. Reese is my "go to" service person - please don't let him go! My Outback only has 162,000 miles on it right now and I'm looking forward to seeing 200,000 on this 2010!. I also love that I get coupons for service by email. More

I came in for new tires and alignment. Though I had an appointment, there was going to be an extensive wait but I was offered a free loaner and everything seemed to work out fine. The staff was courteous appointment, there was going to be an extensive wait but I was offered a free loaner and everything seemed to work out fine. The staff was courteous and professional. More

Jonathan met me when I arrived for oil change and moved me thru service quickly. I was comfortable being in dealership even with COVID restrictions. me thru service quickly. I was comfortable being in dealership even with COVID restrictions. More

We came in because another dealer would not provide warranty service for our 2020 Forester. They lied about repairing the problems. You folks were much more honest and pointed out that the problems ar warranty service for our 2020 Forester. They lied about repairing the problems. You folks were much more honest and pointed out that the problems are built in by Subaru. Since the first (selling) dealer pretty much dared us to sue them, we will not return there. We still wish the vehicle were repairable, but but since it drives OK, we will keep it for a while longer. Doubtful at this point that we will but another one tho. This was our second Subaru. For a company that used to be "run by engineers" it's sad to see that they were mostly replaced by marketers. You service people are very good, it's that vehicle that is badly flawed. More

It was a wonderful experience from the minute I got out of the car. The new service area is spectacular. Delany was fabulous and did a wonderful job of making me feel welcome and knowing what was going to of the car. The new service area is spectacular. Delany was fabulous and did a wonderful job of making me feel welcome and knowing what was going to happen. Thanks for a nice experience. More

The cost for the service was less than we had expected. Service staff were extremely friendly and courteous. Would have liked to have it done faster. Service staff were extremely friendly and courteous. Would have liked to have it done faster. More

Came by for a quick stop to see if I could get a bulb changed in my passenger side daytime driving light. Justin was very nice and had my Subaru in and out fairly quickly. changed in my passenger side daytime driving light. Justin was very nice and had my Subaru in and out fairly quickly. More