Royal Moore Subaru Nissan - Service Center

Wow the new service area is something you all should be very proud of. It is nice to be out of the weather, and to be met with a service rep. The layout of the waiting area is very nice looking and comf very proud of. It is nice to be out of the weather, and to be met with a service rep. The layout of the waiting area is very nice looking and comfortable. The trade in board cracked me up. All this being said, it's your staff. Everyone pleasant, friendly and helpful. Especially Heidi, and Jonathan the service writers. While we were waiting for the car to be finished another young man, also named Jonathan, came in from sales and gave us a printout of an estimate. This Jonathan we very pleasant, and friendly as well. This cracked me up too. I told my wife how nice this whole process was and how I wished this kinda of thing would have been happening when I was selling Fords. I'm 70 years-old and if I need another car it will be a Subaru and it will come from you guys. More

This dealership has always been very good with attention and prompt service. The staff is very friendly and go over the top to help with anything you need. and prompt service. The staff is very friendly and go over the top to help with anything you need. More

My service in January was excellent. I bought my 2008 at Royal Moore in June 2007 and they have always kept me on the road safely and without pressure to buy a new car. I am a senior, retired and do not he Royal Moore in June 2007 and they have always kept me on the road safely and without pressure to buy a new car. I am a senior, retired and do not he a lot of expendable income so appreciate their honesty and professionalism. More

Service Manager Reese Richardson was incredibly professional and accommodating in arranging my windshield replacement. It was a pleasure dealing with him. I highly recommend him. professional and accommodating in arranging my windshield replacement. It was a pleasure dealing with him. I highly recommend him. More

The service was great, I'm glad to be well taken care of by your facility and staff, they were very helpful and professional. Have a great day by your facility and staff, they were very helpful and professional. Have a great day More

I was extremely impressed with Justin and the service. I only needed a headlight replaced but I was treated as though I were a valuable customer. Thank you! (And I loved having my car washed :-) only needed a headlight replaced but I was treated as though I were a valuable customer. Thank you! (And I loved having my car washed :-) More

Justin was awesome and when he told me it would probably take about 45 min I decided to wait. Saved me time overall as didn't need shuttle service Great service!! take about 45 min I decided to wait. Saved me time overall as didn't need shuttle service Great service!! More

Reese and the service team did a great job servicing my outback! Thanks. I have high expectations for excellent customer service and their team delivers with quality support! outback! Thanks. I have high expectations for excellent customer service and their team delivers with quality support! More

Sacramento and all the staff at Royal Moore are professional and thorough with their service appointments for our Forester. They are especially careful with cleanliness during Covid and we appreci professional and thorough with their service appointments for our Forester. They are especially careful with cleanliness during Covid and we appreciate that and are never uncomfortable coming to the dealership. More

I actually look forward to my visits because of Delaney’s superior customer service! She has integrity, is professional, honest and practices all the safety protocols! I am looking forward to continuing my superior customer service! She has integrity, is professional, honest and practices all the safety protocols! I am looking forward to continuing my Subaru relationship with her! Thank you Delaney! More