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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
354 Reviews

354 Reviews of Royal Moore Subaru Nissan - Service Center

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February 26, 2021

It was a recall item and I was greeted warmly, kept informed of progress in a comfortable waiting area with many amenities.. Other questions were answered professionally. More

by MDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Cisneros
Feb 28, 2021 -

Royal Moore Subaru responded

Thank you so much for taking the time to share the experience that you had in our service department!

February 23, 2021

Reese was knowledgeable, helpful and patient with my questions. He is an true asset to Royal Moore. I will make this dealership my sole source for service and, when ready, purchase of my next Subaru More

by danley33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Feb 26, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore to keep your vehicle in top mechanical condition! We look forward to seeing you again.

February 22, 2021

Delaney Whitford is awesome amazing encouraging caring friendly five stars customer service quality of work and I wish that you didn't make me put in 25 words to submit this rating. I will not be doing an More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delaney Whitford
Feb 23, 2021 -

Royal Moore Subaru responded

Thank you for taking the time to share your experience.

February 20, 2021

This was a fantastic experience with your service department, they were very helpful and treated us with respect. We had a Royal Moore curtesy car, thank you, More

by Kcharlton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
Feb 22, 2021 -

Royal Moore Subaru responded

We appreciate that you took the time to share your experience with our service department.

February 20, 2021

Great service and are really friendly to they treat ya like a regular person. I would come back again to get my car worked on More

by Channing Tatum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sacramento Torres , Arturo Cisneros, Jeremy Redfield, Skyler Lucas, Recan Rasheed
Feb 22, 2021 -

Royal Moore Subaru responded

Thank you so much for choosing Royal Moore. We greatly appreciate the time you took to share your experience.

February 19, 2021

Emmylea was fantastic! She was super knowledgeable and answered all of my silly questions. She made me feel very comfortable in my brand new ride! More

by kallieross1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Royal Moore Subaru responded

Congratulations on your new ride! Thank you for choosing Royal Moore.

February 18, 2021

Emmylea was great to work with in the post-purchase call! She helped answer many questions I had with my new Outback and also showed me a few features I didn’t know about! More

by josh15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Royal Moore Subaru responded

Josh, reviews like this give us motivation and help us ensure we provide high-quality service to our customers.

February 13, 2021

Friendly service and efficient. I came in for an oil change and a recall update and they got me in and out within an hour. Thank You More

by Tydoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delaney Whitford
Feb 14, 2021 -

Royal Moore Subaru responded

Tydoss, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

February 12, 2021

Everyone was efficient and easy to deal with. Very friendly staff. I totally enjoyed the visit. Can’t review what was done, it was computer related. More

by pattireeves10
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Feb 14, 2021 -

Royal Moore Subaru responded

Thank you for the review. Reviews like this give us motivation and help us ensure we provide high-quality care.

February 09, 2021

Excellent service! Fast, friendly, easy and uneventful! They were ready for me! They even called a lyft service to get me home! And my care was ready at the exact time they said it would be done by! More

by rittatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Royal Moore Subaru responded

Thank you much for sharing your experience with our service department. We are pleased to know that you were well taken care of for your service!

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