Royal Moore Subaru Nissan - Service Center

Royal Moore Subaru is a Great dealership. Clean service area. Everyone was professional and courteous. I will definitely recommend this dealership to my family and friends!!! area. Everyone was professional and courteous. I will definitely recommend this dealership to my family and friends!!! More

Good experience having my car serviced. They were able to get my an appt last minute and have been timely in handling my car. Would recommend. get my an appt last minute and have been timely in handling my car. Would recommend. More

Amazing service! Fast, efficient, friendly, knowledgeable and didn’t waste my time. Will definitely bring my car back to Mariah! Thank you Mariah and Royal Moore! and didn’t waste my time. Will definitely bring my car back to Mariah! Thank you Mariah and Royal Moore! More

Mariah was very helpful and made sure my service was a great experience as it was, Thank you Mariah! Look forward to my next oil change great experience as it was, Thank you Mariah! Look forward to my next oil change More

Very patient, friendly, and thorough. Even when things haven't gone as planned (and with car maintenance that happens!) in the past, the staff is great with communication. Keep up the good work! haven't gone as planned (and with car maintenance that happens!) in the past, the staff is great with communication. Keep up the good work! More

As with most Subaru's ,after service check the oil level As with most Subaru's ,after service check the oil level when the engine has cooled, on a level surface . It may need additional oil--when adding o As with most Subaru's ,after service check the oil level when the engine has cooled, on a level surface . It may need additional oil--when adding oil, use only the oil listed in the manual . More

We always get excellent service at the Royal Moore Service Department. Everything was excellent as usual. They keep our Subaru running good as new. Thanks to them all. Service Department. Everything was excellent as usual. They keep our Subaru running good as new. Thanks to them all. More

Express Service Advisor Justin was very helpful in getting me worked in for service on my 2006 Forester. When an inspection revealed additional service work required, a new loan car was provided at no getting me worked in for service on my 2006 Forester. When an inspection revealed additional service work required, a new loan car was provided at no charge. More

The Service team at Royal Moore takes a genuine interest in customers. The facility is extremely clean and inviting. My vehicle was finished early and I received outstanding communication throughout the pr in customers. The facility is extremely clean and inviting. My vehicle was finished early and I received outstanding communication throughout the process. More

I am giving Royal Moore an "overall experience" score of three stars because of my past experiences with the service department. Although I had an excellent experience this time, I cannot in good faith give three stars because of my past experiences with the service department. Although I had an excellent experience this time, I cannot in good faith give Royal Moore an overall score higher than that. Here's my story: I used to own an '08 Outback and took it there regularly for the first few years I was here in Oregon. Between getting gaslit by the bad-attitude service advisors and the crappy mechanics constantly coming back with some issue that had been previously repaired (when I would say this, they would go back and be like, "OH SORRY, our mistake, it's actually this other *insert $500+ repair*"), I had vowed two or three years ago never to go back to Royal Moore no matter what. Why would I? I was treated like a second-class citizen and never had a good experience there, save for the one or two times I had Reese Richardson as a service advisor (**this is important for the next part**). Well, after my Outback went ca-put, I purchased a 2019 Crosstrek (at Gresham Toyota btw, because every Subaru dealership in this area is charging waaaay over market value for these cars- lookout, y'all!) and whoever owned it before me never took care of the Ignition Coil recall; so, much to my dismay, I had to return to a Subaru dealership once again, and Royal Moore's convenient location had me giving it another shot. This time I was able to choose Reese as a service advisor in their online appointment system, so I did and I'm glad I was able to do so this time. He is a great service advisor and I would (and did) give him five stars for his awesome service and great attitude every time. So, to wrap this up, although I don't recommend Royal Moore (and hope not to have to go back again), if you find yourself needing to go there for service, I HIGHLY recommend selecting or asking for Reese. Please note that my five-star ratings on service, quality of work, friendliness, and price only apply to this particular experience with my 2019 Crosstrek and the singular appointment I've had for it-- not my overall experience with Royal Moore and their employees as a whole. More