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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
354 Reviews

354 Reviews of Royal Moore Subaru Nissan - Service Center

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June 28, 2021

It was easy to schedule the visit, great customer It was easy to schedule the visit, great customer service, clean facility, comfortable and spacious waiting area. It's convenient to have options to More

by Lana K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Royal Moore Subaru responded

We are very happy to hear that you're pleased with the experience you had with Jonathan in service!

June 26, 2021

Always a pleasure to work with them. Gave me a 2021 loaner to drive home and wait for completion of service. I appreciate the attention to detail at each visit! More

by malexand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore service!

June 24, 2021

The staff in the service department were incredibly kind and helpful. More

by Kristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Asman
Jun 28, 2021 -

Royal Moore Subaru responded

Thank you for sharing your service experience Krisit

June 21, 2021

Efficient, kind and knowledgeable service for a 185k tune up. I’ve been taking my car here for 7 years and Sacramento and the team are the best! Thank you all for helping to keep my Subaru running great. More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore Subaru service.

June 15, 2021

Logan was extremely helpful and efficient. I like how the new building allows you to just drive up. There was no waiting time. I was helped immediately. I was ordered a lyft since I was not able to wait for More

by rittatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Royal Moore Subaru responded

Thank you for servicing with us! We ill see you next time.

June 09, 2021

Jefferson was friendly and checked in with me on additional services my Subaru may need. He offered to have Lift ride take me to the gym while I waited. More

by adriennes_hi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson
Jun 11, 2021 -

Royal Moore Subaru responded

Thank you for choosing to service with Royal Moore!

June 09, 2021

Maintenance was done in a good amount of time. The new waiting area is comfortable. Suggested future maintenance was as expected and no pressure to do it immediately. More

by roghawks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Royal Moore Subaru responded

Thanks for dropping by! See you next time.

June 04, 2021

I've been coming back to Royal Moore for over 25 years and have never been disappointed with their Subaru service department. The reason...they are professional at every step of the way. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Royal Moore Subaru responded

John, what a fantastic review! We will be sure to share with the Subaru team. Thank you for over 2 decades of doing business.

June 04, 2021

I always feel welcome at Royal Moore Subaru. Logan is attentive and hardworking. He takes the time to explain everything he is doing. Keep up the great work! More

by Kevinkuroda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Royal Moore Subaru responded

We appreciate your positive feedback, thank you so much.

June 04, 2021

This is my 6th Royal Moore Subaru. I can't imagine a reason good enough to get me to buy elsewhere. I always feel respected at Royal Moore. More

by masonkbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Jobe, Jordon Mcnelly, Jade Asman, Mariah Fields
Jun 05, 2021 -

Royal Moore Subaru responded

Hello Mason, thank you so much for your feedback, we greatly appreciate it!

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