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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
354 Reviews

354 Reviews of Royal Moore Subaru Nissan - Service Center

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September 09, 2021

Great waiting area and new-ish amenities. Just dropped in for an oil change so I cannot speak further about the service department except that the walkthrough was nice and looking forward to working more wit More

by bennykuo
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jade Asman
Sep 13, 2021 -

Royal Moore Subaru responded

Bennykuo, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

September 08, 2021

I had a very pleasant and productive session with Emmylea today in which she showed me some of the features of the car’s interface I had missed. More

by john.dierks.pilot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Royal Moore Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, John.dierks.pilot. Thank you and we hope to see you again!

September 07, 2021

It was a very informative session. I felt that there was no rush and all of my questions were answered. I would definitely recommend Royal Moore and the people there to help with your Subaru needs. More

by aaronjauble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lagunes, Jordon Mcnelly
Sep 13, 2021 -

Royal Moore Subaru responded

Aaronjauble, customer satisfaction is our top priority. We are please to hear that your purchase was seamless and comfortable.

September 04, 2021

Excellent customer service! Sacramento always goes above and beyond to ensure I am taken care of. Have been a customer since 2015, and I appreciate the consistency and care provided. More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Royal Moore Subaru responded

Thank you so much for choosing Royal Moore Service!!

September 03, 2021

Really nice customer service. Enjoyed the experience of new car purchase with Art. And the follow up service with Emmylea. They very kind to explain things to me. More

by wencun6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Cisneros
Sep 08, 2021 -

Royal Moore Subaru responded

Hello Wencun6, thank you; we appreciate your feedback!

September 01, 2021

Dealership is very conscientious and goes out of its way to be sure you are satisfied both before and after your purchase. Coming from a different Subaru dealer I did not think the service could get any bet More

by ca mmbig bridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Cisneros
Sep 04, 2021 -

Royal Moore Subaru responded

Ca Mmbig Bridge, reviews like this give us motivation and help us ensure we provide high-quality care.

August 27, 2021

Very pleased courteous and fast service. Will not hesitate to use them again! Got in 10 minutes before my scheduled appt. and was out in less than a hour More

by teege24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Asman
Sep 02, 2021 -

Royal Moore Subaru responded

Thank you for choosing our service department to take care of your car!

August 21, 2021

I HAVE BEEN A CUSTOMER AT THIS DEALERSHIP FOR 30 yrs. HAVE ALWAYS BEEN WELL TAKEN CARE OF. I BRING BROWNIES & THEY TREAT ME LIKE THEIR GRANDMA. HA! BUT I THINK THEY WOULD TAKE SPECIAL CARE OF ME ANY More

by grandmadel70
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Asman
Aug 24, 2021 -

Royal Moore Subaru responded

We greatly appreciate your glowing review. Thank you so much! We hear about the epic brownies and I know our staff greatly appreciate them.

Aug 24, 2021 -

grandmadel70 responded

Glad to hear you actually read & pay attention to these Emails . Keep up the good work Blessings Grandma Del (Delphine Kover )

Aug 24, 2021 -

grandmadel70 responded

Glad to hear you actually read & pay attention to these Emails . Keep up the good work Blessings Grandma Del (Delphine Kover )

August 18, 2021

Always a pleasure to get maintenance completed at Royal Moore Subaru! I trust them to take care of my daughters car. More

by Andrea R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore Service!

August 11, 2021

Thank you to Sacramento and his great service!! I appreciate the text updates, providing a Lyft ride, and the friendly folks.... it is no stress to get my car serviced and i get a great value! More

by Julie Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reese Richardson
Aug 16, 2021 -

Royal Moore Subaru responded

Julie Harris, thank you for your kind words! We're happy we could help.

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