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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
354 Reviews

354 Reviews of Royal Moore Subaru Nissan - Service Center

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October 02, 2021

This was the best customer service I have received anywhere. I watched as other customers joined me in the waiting area and each was treated politely and with sincerity. I live 75 miles away and left More

by AnnKranz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Krevanko
Oct 04, 2021 -

Royal Moore Subaru responded

Very happy to hear the team did such an excellent job of taking care of you during your visit. Thank you for sharing such a great review!

September 30, 2021

Emmylea was nice to meet with me even though I just dropped by. She helped me with some of the basics in operating our new Forester. She also gave me a $25 gift card for gas. Emmylea with very helpful More

by dnormannw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Royal Moore Subaru responded

We are more than happy to help you out with any questions that come up! Thank you for sharing your experience with us!

September 29, 2021

I was satisfied with the customer service and vehicle service. I was shocked at my experience with the Lyft guy who shamelessly hustled me for a tip (which I did NOT give). Later, I read reviews on Ly More

by jonnelle.lacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Royal Moore Subaru responded

Hi Jonnelle, We are very sorry to hear of your experience with Lyft. We do have a more secluded/quit place that you can relax that is not near the television. Depending on the scope of work being performed, there are also loaner vehicles availbe.

September 23, 2021

Emmylea was very helpful on answering all the questions I had about my new Outback! More

by ajperez8221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Royal Moore Subaru responded

We are very pleased to hear the feedback! Thank you.

September 21, 2021

My recent service at Royal Moore Subaru was excellent as usual. My service representative.Sacramento was attentive and professional. More

by mjmiller23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Royal Moore Subaru responded

Thanks for choosing Royal Moore Service!

September 21, 2021

Excellent facility with plenty of staff on hand to provide comfortable waiting, transportation, and service More

by gbgolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Royal Moore Subaru responded

We appreciate your great review and for trusting us to take care of your vehicle.

September 20, 2021

Emmylea was extremely personable and answered all of my questions. She even showed me a few things I had no idea about which were really cool. More

by achetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Royal Moore Subaru responded

Achetti, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

September 19, 2021

The team at Royal Moore Subaru was extremely friendly and the service was fast and inexpensive. I really appreciated the amenities provided! I will definitely be going back for any future car repairs!! More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Royal Moore Subaru responded

We greatly appreciate your review, thank you so much.

Sep 21, 2021 -

Royal Moore Subaru responded

.

September 19, 2021

good ok, much fun, cool, nice, clean, tempura, shenanigans', more, good work guys and ladies More

by czelder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Royal Moore Subaru responded

Thank you for sharing about your service visit.

September 10, 2021

Service was excellent but I was disappointed there was no multipoint inspection results shared. No information was shared regarding brake wear, tire wear, etc. either directly or via a paper report. Only a More

by cansorge
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Michael
Sep 13, 2021 -

Royal Moore Subaru responded

Thank you for sharing your experience. We will be sure to share with the service team.

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